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The retailer will create an API giving Seko access to their Shopify accounts.
Seko subscribes to the Shopify Order Webhook API which notifies Seko every time an order is placed.
Seko then calls the Shopify order API and stores the information required for a customer to create a return
Order data is stored for 3 months
Inital Order Import
When we integrate with Shopify initially we will import the last 30 days of orders in to our database, it is a restriction from Shopify that we cannot import any orders beyond this timeframe.
Return Option
This is what Seko refer to as the value customers get in return for the item they are returning. We currently offer:
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