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  1. Go to Case Creation > Bulk Upload

  2. Click Download Sample file format

  3. Update file with Case information
    Consignment number must exist in OmniParcel

  4. In OmniCardPay > Case Creation > Bulk Upload

  5. Click upload file and select file

  6. Click Import

  7. Duties Due email will be sent to Customers

  8. Customer can either:

    1. Pay the fees

      1. Package is released and will be delivered to the customer

    2. Reject the fees

      1. Case Status update to REJECTED

      2. Order is returned to sender