Add Shopify integration
To open the integration page, click on main menu tab Administration >Third party Integration
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2. If the a retailer user role is logged in, then they do not have to select any retailer and the page will be redirected to their settings only. The user can see the integration list. At the bottom of the page, there is a list of possible integration images. By clicking on that image user will be redirected to the related integration add/update page.
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3. For shopify integration, the user should click on the image with the label "Shopify OmniRPS Private App". If integration is already added, then click on "Update" button to view or update "Shopify OmniRPS Private App" integration from integration list grid.
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4. On "Shopify OmniRPS Private App" integration page, the user should provide the following parameters
Integration Name
Return Action (i.e. At the Time of Return Creation Process, At the Time of Return Management Process, At the Time of First Scan)
Comma-separated Shopify store domain
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You must set up the advance settings for shopify integration by clicking on 5. Click "ADVANCED SETTINGS"
On Advance Settings page, the user can manage:
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This must be set up before you add the Shopify store as the exclusion tags are excluded set when orders are imported to our database.
Click on "Product Exclusion Tags" button on Shopify Private App Integrations listing to add exclusion tags
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2. Add tags seperated separated by a comma (e.g. “outlet,sale,discount-20”) and submit the form.
3. Any products with these tags will show as non-returnable in the customer portal
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Return Reasons
By clicking on "Return Reasons" button on Shopify Private App Integrations listing, the user will be redirected to the Default Return Reason list.
Below are the default Return Reasons. One You can select and submit the return reasons from default return reason list. Those The selected return reasons will be used to create the automated return rules related to reason field. to action refunds and/or store credits.
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Returns Rules
To set up automated return rules, please see documentation Shopify Return Rules
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