Shipping
The shipping phase is when the carrier arrives to retrieve all orders booked with the carrier. Most ecommerce orders are picked up by a parcel carrier (FedEx, UPS, DHL). Typically, these carriers have a designated picked up area and collect the shipment upon arrival
Step 1: Verify Shipment
For FTL (full truck load), the SEKO customer service representative will need verify the shipment.
If the shipment is not correctly verified, SEKO will have refuse the carrier
If the shipment is verified, a SEKO customer service representative will assign a dock door and notify a warehouse operator.
Step 2: Load Truck / Lock & Seal
The warehouse operator will proceed to load the carrier vehicle.
If necessary, the warehouse operator will lock and seal the carrier vehicle.
Step 3: Obtain Carrier Signature & Print BOL
A SEKO customer service representative confirms the BOL before the carrier is released.
Step 4: Confirm Shipment
The SEKO customer service representative confirms the shipment is complete through the WMS. This ends the KPI and sends a dispatch confirmation to client.
Step 5: Send Ship / Dispatch Confirmation
Parcel tracking numbers are issued to the client via the integration within the dispatch confirmation message, enabling the consumer to access and monitor all delivery milestones.
