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Dispatch List
This allows the user to view, pick, pack and dispatch Sales Order. Users may opt to cancel, un-hold and shortship sales order. Printing of documents such as Pick Note, Packing List, Commercial Invoice, Carrier Label, Gift Message (Optional) and Dispatch Note are allowed for the dispatch orders.
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From the side navigation menu, click Dispatch Menu and select Dispatch List.
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View Dispatch List
From the All-tab list, click the Search field to see records.
Use the search fields, filter or scroll down to see the Dispatch line items you need to view. Users can see the status of Dispatch if it is Being Picked, Cancelled, Confirmed, Dispatched, Pick Completed and To Dispatch.
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3. To Expand/Collapse the line item, you must click the “+” icon beside the View button.
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View – Dispatch Items
From the All-tab list, Use the search fields, filter or scroll down to see the dispatch line items you need to view and select it.
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Dispatch Note print button will appear upon a dispatch with pick complete status.
Pick Note print button will appear upon a dispatch with a confirmed status.
Pick Note, Carrier label, packing list and Dispatch Note print button will appear upon to dispatch and dispatched status.
To be Pick - Dispatch Items
From the To Be Picked tab, Use the search fields, filter or scroll down to see the dispatch line items you need to view and select it.
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Dispatch record/s with wave number, are pick thru wave picking process.
To shortship an order, click Short Ship button, then click Ok button. (If no Short Ship button, please ask our support members for assistance.)
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Being Picked – Pick Items
From the Being Picked tab, Use the search fields, filter or scroll down to see the dispatch line items you need to view and select it.
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7. Once done picking all the items, click Pick Complete button to proceed in packing of the items.
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To be Packed Tab – Packing of Items
From the “To be Packed”, Use the search fields, filter or scroll down to see the dispatch line items you need to view and select it.
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Standard pick, mobile pick or wave pick process are pack in Web Order Packing page or Standard Packing process in “to be packed tab.
Users may delete packed line items by clicking delete button or DB delete button.
Dispatch that was packed from pick/pack, pick/pack by SKU will also be packed completed in to be Packed tab.
After packing of items and manual allocation of carrier, dispatch will go to “To Dispatch” tab for dispatch confirmation.
Allocate Carrier
After packing the items, there are two process in allocating carrier: allocate carrier manually or thru TMS allocation.
For Manual Allocation of Carrier:
To Allocate Carrier, select from courier drop-down. Then click allocate button.
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3. A confirmation message will appear, then click Ok button.
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For TMS allocation:
After pack completion of the items, assigned carrier will allow user to enter required information and print the carrier label. This will automatically will proceed to dispatched tab. (May vary depending on TMS assigned).
To Dispatch – View Dispatch
From the “To Dispatch” tab, Use the search fields, filter or scroll down to see the dispatch line items you need to view and select it.
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8. Once done, confirmed record will be in dispatch tab.
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Dispatched tab -View Dispatch
To view dispatches, Use the search fields, filter or scroll down to see the dispatch line items you need to view and select it.
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4. To view track consignments, click Track Consignments button.
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To Cancel – Cancel Order
To view dispatch to cancel, use the search fields, filter or scroll down to see the dispatch line items you need to view and select it.
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3. To cancel dispatch, tick checkbox and click confirm button. A confirmation message will appear and click the Ok button.
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Cancelled – View Cancelled Sales Orders
To view dispatch cancelled records, use the search fields, filter or scroll down to see the dispatch line items you need to view and select it.
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2. To Expand/Collapse the line item, you must click the “+” icon beside the View button.
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On hold – Release Sales orders
To view on hold dispatches, use the search fields, filter or scroll down to see the dispatch line items you need to view and select it.
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