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KPI

Target

Comments

Incomplete Files (Delinquent Billing)

<5%

Not in CMP Status past revenue recognition date or in CMP status with open WIPs

Timely Estimated Revenue & Cost Entry

>97%

Job Open Date plus 2 business days

Average Days to Bill

3 Days

Average days from first AR to ETD/ETA

Average Days to Post Cost

2 Days

Vendor invoice date to cost post date

Billing Accuracy

<2%

Number of credit notes issued vs total number of jobs

Open AR – Average Days to Collect

<10%

Aged balance over 60 days is <10% of Total. Aged outstanding balance by overdue period

Duty Billing within 7 days of release

<95%

Duty bill date vs release date

Open WIPs & Accruals

<60 days

Open WIPS and Accruals should not exceed more then 60 days

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