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  1. On the account screen, each carrier can be turned on or off. This is done by clicking on the far-right column. This will change the carrier from enabled to disabled and vice versa.

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Enable Tracking

Tracking needs to be manually set up for OmniParcel to send OmniRPS the tracking events. Without this, credits may not be issued to customers

  1. In OP admin > Search Accounts > Feeback Files

  2. Click the Add/pencil icon

  3. Add all the carriers the retailer will be using

  4. File format: Omni_Tracking_with_reference_returns

  5. Enable: Yes

  6. Outpu: Email_And_Ftp_push_out

  7. Email address: ftptracingfile@gmail.com

  8. Ftp server: ftp.omniparcel.com

  9. ftp port: leave blank

  10. ftp:/OmniRPS/FtpTrackingFiles/Inbound

  11. Username: Kinjal

  12. Click Save

Please continue to OmniReturns Account set up