...
4. On "Shopify OmniRPS Private App" integration page, the user should provide the following parameters
Integration Name - RetailerName Shopify
Return Action (i.e. At the Time of Return Creation Process, At the Time of Return Management Process, At the Time of First Scan)
Comma-separated Shopify store domain
...
When the credit will be initiated to ShopifyReturn Creation - when the return is created in OmniReturns
Return Management Process - when the return status is updated in the Management report (manual)
In Transit - First mile carrier scan
Shopify store domain - add in all the shopify stores comma-separated. This will be something such as [retailername].myshopify.com
...
5. Click "ADVANCED SETTINGS"
...
3. Any products with these tags will show as non-returnable in the customer portal
...
Return Reasons
These are used when using Shopify Return Rules. If the customer choses the return action in the return portal, this is not needed.
Below are the default Return Reasons. You can select and submit the return reasons from default return reason list. The selected return reasons will be used to create the automated return rules to action refunds and/or store credits.
...