All client contracts signed and uploaded to Salesforce
Retailer completes on boarding form
Create OmniParcel main account OmniParcel Returns rates set up
Create OmniReturns account OmniReturns Account set up
Create the OmniParcel RPS processing accounts OmniParcel RPS Accounts
Create OmniRPS account - if we’re going to be processing their returns OmniRPS Account set up
Use the OP RPS API keys to add in the OmniRPS retailer account under each hubAdd OmniRPS ID into OmniReturns account
Test set up
Create a test return via the portal (if using the portal, otherwise request client to create a label)
Process return in RPS
Scan connote number in OmniRPS > Processing > confirm data looks correct > hit submit
Confirm with retailer go-live date
Send ‘New Returns Client’ notification Returns Hub Notification Email
Note |
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Must be done BEFORE the client goes live |
Client goes live