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Table of Contents

Negative Margin

Jobs that have zero or negative margin require a profit and loss reason code upon marking the job CMP. CargoWise will not allow a user to mark a job CMP without a profit and loss reason code if the job is at zero or negative margin upon marking CMP. There are some exceptions in the US where a job may be positive at the time of marking CMP, but when corporate revenue fee hits later, it may leave a job in negative margin, thus will show on the OCD requiring operators to input a profit and loss reason code.

To Fix: Enter the reason code from the billing screen of the job using the appropriate reason code definitions listed below.

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Code

Description

Usage

BRI

Buy Rate Issue

Procurement could not match the required rate to enable profit

COS

Cost Only

 This is to be used for files where we are only capturing costs and no Revenue is expected .

FXR

Foreign Exchange Rate Loss

When there is a loss on the file caused by FX Rate mis match (Mostly Intercompany )

HMF

High Margin File

Confirmation this is a High Margin File over 50% profit margin

OPS

Operational Error

 Service Failure due to operational errors,

QUT

Rate Quote Error

Incorrect Quotation made to client

REV

Revenue Only

Above 50% profit e.g., Charge for in-house customs clearance

SSR

Strategic Sell Rate

Commercial decision has been taken to support a client for Network benefit or lane density, internal management decision on loss approval. This could also be based on Product direction to invest in certain accounts with approval.

UTL

Utilization

BSA, LCL Groupage box, that we have committed to but utilization of the same if below Breakeven or Allocation penalty, booking cancellation fees incurred

Job Department Error

CargoWise has programmed auto defaults of job departments with logic based on an operators log in country, where a job is originating and destinating, and transport mode. Operators should never manually update the job departments that default on the billing screen of a job in CargoWise. If a manual job department is changed, the OCD will recognize this and identify what the proper job department code should be, requiring operators to update it appropriately. As of October 1, 2023 there currently is a bug in the OCD on job department errors causing a unnecessarily high amount of errors and we are fixing that. Once its fixed we will advise the field and remove this message. The field currently does not need to fix these until the bug is fixed.

To Fix: