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Each Entity/Company is responsible for each chain of events and works with different Interface/Portal.
Company/Entity Types
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These types also determine the login permissions for users associated with these companies:
Client - PO creation, Status view, Shipment authorizations, manage final destination booking
Supplier (Vendor) - Responsible to create and manage bookings using Seko360 vendor portal
Origin Agent - Responsible to create and manage shipments from creation until they are ‘confirmed on-board’
Destination Agent - Responsible to manage shipments from ‘confirmed on-board’ to final delivery.
Process & Flow Chart
https://seko.atlassian.net/wiki/x/CgAHtw
and Responsibilities
The process involves collaboration between the Client, Vendor, and SEKO360 agents (Origin & Destination)
The system utilizes i-Hub services for various data exchanges and integrations (CargoWise)
The Client's approval is crucial at multiple stages of the process.
Notifications are sent in every important events such as Approvals, Cancellations, Amendments & Confirmations.
Entity | Responsibilities |
|---|---|
Client | Creates Purchase Order Authorize Shipments , Manage final destination bookings, Monitor Deliveries |
Supplier (Vendor) | Create and manage booking of Goods Shipment Uploads documents and Shipment instructions, Communicates with Origin Agent to Arrange transit going to Port of Origin |
Origin Agent | Creates Shipment/Book Containers Provides container shipment details, Integrates data to CargoWise (Load and Push events) Confirm-on-Board and notifies the destination. |
Destination Agent | Manages Container Arrival in Port of Destination, Books deliveries and plans the delivery process, Handles customs clearance, Provides delivery updates and POD |