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  1. Navigate to

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  1. ‘Admin’ >

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  1. ‘Manage’ > ‘User

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  1. Click on ‘Add User’

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3. Complete the form, please see a description of each field below

Field

Mandatory

Description

Select Retailer

Y

Field will be auto-populated

User API Token

Y

Fields will be auto-populated

First Name

Y

User’s first name

Last Name

Y

Users last name

Email ID

Y

User’s email address

Password

User’s chosen passwordY

The user will reset this after the account has been created

Time Zone

Y

Select the local time zone of this user from the drop down

User Name

Use the user’s email address

Account Type:

Y

Choose from the drop down

Admin

For Seko employees ONLYØ 

Retailer Admin

User has all admin rightsØ 

Retailer User

Only logs and preference & settings is viewable in the Administration tab.

Ø  User has limited rights

Hub User

User has rights to warehouse process itemsFor warehouse team members who will process returns

Hub Name

Y

Select all applicable hubs where your returns will be processedyou would like this user to have access to process returns and reporting access

OmniParcel Token

N

This is used to connect to OmniParcel to print labels for Exported Returns.

 

4. Once you have entered all the correct information into the fields above, click ‘Submit’

5. The user will be emailed a notification of their new account, they will be required to set a password and login