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Organisation Actors

Summary

Description

Shipper

The manufacturer & supplier of goods to their clients

Vendor

For the purposes of SEKO, synonymous with the Shipper

Consignor

The organisation equivalent to, or an affiliate of, the Shipper / Vendor, to appear on all official documents in relation to a shipment

Shipper's Client

The client of the Shipper, to whom the Shipper is ultimately supplying the goods (but need SEKO to manage the collection & delivery of those goods)

Consignee

The organisation equivalent to, or an affiliate of, the Shipper's Client, to appear on all official documents in relation to a shipment. Alternatively it may be a Sales Office of the Consignor, acting on behalf of the Shipper’s Client.

Branch

A SEKO organisation that is part of the SEKO group, typically distinguished by origin country (for the Shipper) and destination country (the Shipper's Client)

Client

A client of SEKO. This could be the Shipper requiring SEKO's freight forwarding services (the client of the SEKO Branch at origin country), and/or the Shipper's Client (the client of the SEKO Branch at destination country, or the Shipper's Client wishing to use SEKO's systems for PO / DCM management)

Supplier

A supplier of shipment / freight services (e.g., Carrier, co-loader, partner Agent). Note that where a SEKO Branch itself performs activities as part of a Shipment, that SEKO Branch is a special form of Supplier in this context.

For the purposes of this document, it should be remembered that the term ‘Supplier’ is meant from SEKO’s perspective i.e., a supplier of services allowing SEKO to effectively manage the end-to-end processes of a Shipment. It should not be confused with the concept of ‘the supplier of goods’, for which the terms ‘Shipper / Vendor / Consignor’ are reserved.

Agent

A partner Freight Forwarding or Carrier company to whom SEKO subcontracts its services. It is a special form of Supplier in the context of Shipments management

Customs Broker

The Supplier who performs the function of ensuring that import & export compliance processes and documentation is correctly and fully carried out. This is a special type of Supplier, which could also be a SEKO Branch at origin or destination

Key Business Terms

Term

Description

SEKO 360 DCM (Demand Chain Management)

Offers a comprehensive solution for managing your supply chain from Purchase Order to Final Delivery.

Cargowise (CW1)

Global logistics platform/International Forwarding services which Integrates data to Seko360 DCM from Vendor Booking to Delivery

Client

Seko 360 Customer responsible for Creating Purchase Order, Authorizing Shipments and Managing final delivery

Vendor

Supplier of the Client who manufactures the goods and responsible for Arranging Booking of goods. Also acts a the “ Shipper”

Origin Agent

Seko360 Agent who arranges shipments from Vendor/factory to arrive at the Origin Port and Destination Port

Destination Agent

Seko360 Agent who is responsible for managing shipments from Destination Port to Final Delivery.

Branch

SEKO local Origin office

Shipper/Consignor

Sender of the shipment to appear in the Shipping documents

Consignee

Recipient of the shipment to appear in the Shipping documents

Key Business Terms

Term

Description

Purchase Order (PO)

is a document issued by a buyer to a supplier, detailing the specific goods or services to be purchased. It outlines the terms and conditions of the transaction, including quantities, prices, delivery dates, and payment terms.

Booking

An instruction or request received by a SEKO

branch from one of its SEKO clients

origin from Vendor, requesting

a

movement of goods

Shipment

A sequence of operational activities that SEKO branches need to manage and oversee, in moving goods and fulfilling client Bookings, on behalf of a given Consignor / Consignee

Supplier

Shipping Instruction (SI)

This is an instruction sent by

SEKO to external suppliers (e.g., Carriers, Co-loaders, Agents etc) to carry out the tasks and activities of the Shipments

Back-to-Back

This is a Supplier Instruction which assigns ALL the activities of a given Shipment to that Supplier i.e., a Client Booking was received, a Shipment is created to manage it, and the entirety of that Shipment's activities is handed off to a Supplier

Destination

A term representing a very broad location of activities, geographically located at or near the Consignee's delivery warehouses with the freight stations, container yards and ports, in the Consignee's country

Vendor includes Shipping details, documents and Final Packing

FCL

Full Container Load. Goods within an individual Shipment for a given consignor/consignee take up all the space in a Container. This term is officially applied to Sea and Rail shipments, although the concept also exists for Air freight

LCL

Less Than Container Load. Goods within an individual Shipment for a given consignor/consignee would not be enough to fill a whole Container. Rather than consignor or consignee bearing the cost of an entire Container, they expect SEKO to consolidate more than one shipment (either from the same consignor, or from multiple consignors) into a single Container to obtain better costs efficiency. This term is officially applied to Sea and Rail shipments, although the concept also exists for Air freight.

FTL

Full Truck Load - the equivalent of FCL, but for Road freight. In this case the truck is fully loaded at the Shipper's factory and makes the entire road journey for one official Shipment to one Consignee's warehouse

LTL

Less Than Truck Load - the equivalent of LCL, but for Road freight. A Road Shipment does not have enough goods to fill a trailer on the truck. In this case, rather than there being consolidation into Containers at a freight station (as for Sea / Rail / Air), the 'consolidation' is typically handled by the Supplier (Carrier) who may either do a 'milk run' between multiple origin factories (either for the same Shipper, or for different Shippers), or may wait until several different Shipments at the Shipper's factory are all ready for collection and then turn up to collect. In either case, the single truck would then be effectively carrying multiple Shipments. The carrier may then need to do multiple delivery drops at the Destination end, if the Shipments cover multiple Consignees or multiple warehouses for a given Consignee.

Container

For Sea / Rail, this will be an official solid box of several different shapes and sizes, with tracked serial numbers and identifiers as part of Supplier Instructions, to be loaded onto the Vessel or the goods train. For Air, this will be an official box called a 'ULD' (Universal Load Device), shaped specifically for cargo holds of aircraft, with its own serial numbers and identifiers, and can only be loaded by approved Agents at a freight station.

For Road transport, the trailer containing the goods is not typically deemed a 'container'; instead, the general information about the truck itself (e.g., registration numbers) is captured as part of Supplier Instructions.

SOP

Standard Operations Procedure... usually set up as part of client onboarding and standard processes. These will also be used to further inform how Shipments and Suppliers are set up once Client Bookings have been received (note that Bookings may only contain minimal information and therefore Shipment setups need to also be informed by the defined SOP).

Consolidation

Processing and loading of goods from multiple Shipments into one Container or trailer for the purposes of a Consol

Consol

This is another kind of Shipment, representing Goods from more than one LCL or LTL Shipment consolidated into a single container (or truck). Activities within a Consol are then booked in external Supplier Instructions e.g., a Sea / Rail / Air / Road Carrier for the main transit phase between origin and destination

Buyer's Consol

The SOP for a given Vendor / Shipper may require that where their Shipments are LCL, more than one of them are to be consolidated into full containers comprising a mix of goods, but all for that one Shipper; therefore, the cost of the entire container is borne by that Shipper or their Shipper's Client (depending on incoterms)

Agent's Consol

The Agent (SEKO) looks for opportunities to consolidate multiple LCL Shipments, regardless of their Shippers, into full containers. The cost of the entire container is then allocated to each Shipper or Shipper's Client (depending on incoterms) based on the proportion of the space each Shipment is using inside the Container

Origin

A term representing a very broad location of activities, geographically located at or near the Shipper's factory with the freight stations, container yards and ports, in the Shipper's country

Container

Shipping containers are large, strongly built metal boxes that are used to transport goods over long distances.

Consolidation

Processing and loading of goods from multiple Shipments from different Suppliers/Vendor into one Container

Origin

A term representing a very broad location of activities, geographically located at or near the Shipper's factory with the freight stations, container yards and ports, in the Shipper's country

Destination

A term representing a very broad location of activities, geographically located at or near the Consignee's delivery warehouses with the freight stations, container yards and ports, in the Consignee's country

FCL

Full Container load

LCL

Less Than Container Load

CY/CY

(container yard to container yard) or Vendor Load shipment is an FCL shipment where the packed containerised cargo gets collected at the container yard of one origin port and is delivered to the container yard of the destination port.

CFS

(Consolidation and Forwarding Station) A shipment, where the goods are delivered at CFS for grouping (consolidating) them together for a specific destination.

MSDS

Material Safety Data Sheet is a document that contains information about the potential hazards of a product and how to safely handle, store, and dispose of it.

iHub Services & CargoWise Integration

SERVICE NAME

MEANING

USAGE

Load PO

Load Purchase Order

Create new or update Purchase Order

Load via iHub.

View PO List in DCM Interface

Load All PO

Load All Purchase Order

Load all open purchase orders by bulk.

If a PO line is excluded in the next upload=delete in Seko360 DCM

Push XUS

Push XML Universal Shipment

XUS Push is sent when a Shipment is created from a Booking for a Client that has subscribed to the ‘Push XUS’ service.

DCM data to Cargowise

Load XUS

Load XML Universal Shipment

Used to load CargoWise Shipment data into DCM

  • Allows unlimited amount of routing legs

  • Allows Rail to be added as a transport mode

  • COB the Shipment if the Packing has been manually done

Load XUE

Load XML Universal Event

Load CargoWise Container events into DCM

Push SDS

Push Shipment Details Service

Pushed from multiple places (Approval, COB, Delivery Booking…)

Push ‘Draft’ from Shipment Push List and ‘Final’ from COB if Shipment is created from a booking for a Client that has subscribed to the ‘Push SDS’ service.

Load SI

Load Shipment Instruction

Used to create a Shipment Instruction (SI), update the SI data and pack the lines into Containers.

Created via iHub Generic services

Load Booking

Used to create Booking and new PO Lines Data into DCM.

Created via iHub FTP or REST

note: custom conditions are set for specific clients

Load DI Booking

Load Document Identifier

Client will upload “Document Identifier” for the booking from XML files to an FTP directory.

Done after Load Booking service

Push SOC

Push Shipping order confirmation

note: custom conditions are set for specific clients

Push SOCFCR

Push Shipping Order Freight Cargo Receipt

note: custom conditions are set for specific clients

Push SWB

Push Sea Waybill

note: custom conditions are set for specific clients

NOTIFICATIONS

Emails sent to Users / User groups if the Notification has been SET for the client

Notification NAME

Trigger

Send From-->TO

Shipment Requiring Authorisation

when a shipment is submitted and is awaiting for approval

origin agent -> client

Shipment Instruction (SI) Approval Request

When the SI has been submitted

vendor -> operations team/Branch

Booking Cancellation Request

when the Vendor requests a booking cancellation

vendor -> operations team/Branch

Booking Cancellation Confirmation

when the Origin Agent approves/rejects the booking cancellation request

origin agent -> supplier

(supplier email stated in the booking)

Shipment Routing

when Origin Agent amends the routing

origin agent -> client

Delivery Confirmed

when the delivery booking has been confirmed

destination agent -> client

Delivery Confirmation Declined

when the delivery booking confirmation has been declined

destination agent -> client

Delivery Amend Confirmed

when the delivery booking amendment has been confirmed

destination agent -> client

Delivery Amend Declined

when the delivery booking amendment has been declined

destination agent -> client

Delivery Cancel Confirmed

when the delivery booking cancellation has been confirmed

destination agent -> client

Delivery To Confirm

when the delivery booking is awaiting confirmation

client -> destination agent

Delivery Planned Amended

when the delivery booking amendment is awaiting confirmation

client -> destination agent

Delivery Planned Cancelled

when the delivery booking is cancelled

client -> destination agent