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User Type | Role |
|---|---|
SEKO Users | Corporate owned stations (ORD, LAX, SFO, JFK, ATL, DFW, SEA, MIA, CLT, SLC) - (Formally owned as: GOGM, OG) SP = Strategic Partner - Partner Owned Location |
Agents | Handles the Pickup or Delivery of Freight - our stations are also set up as Agents |
Carrier | Handles the longer portion of transportation, ie: between airports. (FedEx, SAIA, Southwest Airlines, etc) |
Customers | Main Customer - who’s freight are we shipping |
~\V4\Common\Documents\Harmony\Development\ProductConfigurationMaster.xlsx |
System | Users | Function | To How to Access | Cost to Customers | IT Experts |
|---|---|---|---|---|---|
MySEKO (aka Harmony) | Customers | Web Portal to Quote/Book/Track shipments | https://harmony.myseko.com | Basic access free, charge for TMS, WMS, PO | Peter Jaras |
RED.NA | SEKO Users | Process Domestic Freight | Citrix | NO | James W, Julie F, Dev- Oleg |
Cargowise (CW1) | SEKO Users | Process International Freight | Citrix | NO (branch pays user fee) | Julie H, John B, Lukas S |
DPU (Dock Processing Unit) | SEKO Users | Scan Domestic Freight & Inventory Mgmt scanning | Desktop App - installed from: http://downloads.sekoww.com/SEKODPUUtility/ | NO | Julie F (RED), Radha - IMS Dev |
MySEKOAgent | Agents | Domestic Agents to view assigned shipments & update statuses & costs (tied to RED.NA) | NO | Julie F | |
Cust Services | Customers | API for our customers to connect to their System (domestic focused for Quote,Book,Track) | http://custservices.myseko.com documentation for customer Internal docs: https://seko.atlassian.net/wiki/spaces/IPT/pages/1940848692 | NO | Julie F, Dillon R |
Pay Manager | Station Owners | Site for Station owners to view commissions | NO | Rob M, Matt H | |
Datamart | CORP & Stations | Where stations can review invoices with vendors, & pay - Being replace | NO | Rob M | |
Bringg | SEKO Stations & Agents | Agents/driver optimization & Phone app for status updates | Julie F, Dillon R, Oleg M | ||
SEKO WMS | WMS (developed in house). Used by NGC, Wirtgen, Z-Wovens, Theragen, Circadiance, and others | sekowms.sekoww.com - website http://downloads.sekoww.com/SEKOWMSUtility/ - DPU/Scanning | # | Julie M, Matt H | |
Inventory Management (IMS) | SEKO Users | WMS System for Revolving inventory. Primarily used for MedTec Accounts. Used for GE Healthcare, Philips, Current Health and others). | NA | Julie F, Radha R. | |
SEKO 360 | SEKO Users | WMS | $$ | Andrea Ficco, Jennifer H | |
3PL Central | SEKO Users | WMS (3rd party) | $$ | Andrea Ficco, Jennifer H | |
PAVE | SEKO Users | Jamie A, Julie H, Jamie | |||
AC Nova | SEKO Users | Cross border eComm / T86 clearance | n/a | JamieAdam Cama, SusanThomas Bunge, Shigeru, Eugene k | |
EForms/Case Management (WNS) | SEKO Users | 3rd Party Tool to handle station requests for AP | Julie F, Rob M | ||
Emagia (WNS) | SEKO Users & Customers | 3rd Party Tool to handle open Customer Invoices | Julie F, Rob M, Matt H | ||
AP Trac (WNS) | SEKO Users | 3rd Party system to handle Vendor invoice and payments | Julie F, Rob M, Matt H | ||
TMS/Routing Guide | harmony.myseko.com | $ | Pete J | ||
Web API | Dillon R | ||||
Crown | Agents | 3rd party tool used by some Domestic Agents to update statuses in RED.NA | Julie F | ||
Pendo | SEKO | 3rd Party tool to capture Harmony usage | Susan A, Jamie A | ||
P44 | SEKO | “Project44” - 3rd party API used within RED.NA & Harmony to rate shop & book LTL carriers | Julie F, Dillon R, Oleg M | ||
7L | SEKO | Similar to P44 but not integrated to RED or Harmony. Do have an integration with the future cust services replacement, but not used in production | |||
Sales Force | SEKO | Kris Rostan (non-IT) | |||
Jira | SEKO CORP | Used for Helpdesk support, Project Mgmt, Development | NA | Liza, Jamie A | |
BizTalk | SEKO CORP | EDI Platform | NA | Craig J | |
File Upload | SEKO Users | Provides email ability to upload files to shipments (for RED.NA & CW1) | file.upload@sekologistics.com - Need certain format to process | Dillon R | |
MS3PL Print Manager | SEKO Users | Tool to download, to print TMS Labels to your local printer | NA | Dillon R | |
RTO | SEKO Users | Used by stations to set up Routes with schedules. Allows customers to schedule their own deliveries, if a schedule is assigned for their zipcode (tied with RED.NA) | NA | Julie F | |
Carrier Services | Carriers | API for our carriers to connect to their System (Quote,Book,Track) | Dillon R | ||
SEKO intra/extranet | SEKO | company intranet | http://sekointranet.admin.sekoww.com/ https://sekoextranet.sekoww.com/ SharePoint Farm: Web Servers Application Server: SPAPP01.admin.sekoww.com Database Server: SPDB01.admin.sekoww.com | n/a | Pete J |
Claims | SEKO | Handle Claims data | Application Server: Hweb12-1 Database Server: Harmony DB | n/a | Julie F |
OmniReturns | Seko, Retailers, end-customers | Customer created returns, including label creation | SaaS fee | Shanley Compton | |
OmniRPS | Seko, Retailers | Process bulk returns | including in processing costs | Shanley Compton | |
OmniCardPay | Seko, customers | Request DDU from customers | Charged to end customer | Shanley Compton | |
OmniParcel | Seko, Retailers | Mette Evjenth | |||
SEKO Tracking Site | Customers, Agents, Seko | Tracking Shipments: SEKOLogistics.com Tracking Site | sekologistics.com/us/track | free | Marcel Digital Jeff Belasco / Project Manager / jbelasco@marceldigital.com Casey Jordan/ Website Developer / cjordan@marceldigital.com Developer contact: alex@marceldigital.com |
Power BI | SEKO | SEKO Reporting Tool | n/a | Matt Holden |