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  1. Navigate to

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  1. ‘Admin’ >

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  1. ‘Manage’ > ‘User

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  1. Click on ‘Add User’

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3. Complete the form, please see a description of each field below

Field

Mandatory

Description

Select Retailer

Y

Field will be auto-populated

User API Token

Y

Fields will be auto-populated

First Name

Y

User’s first name

Last Name

Y

Users last name

Email ID

Y

User’s email address

Password

YUser’s chosen password

The user will reset this after the account has been created

Time Zone

Y

Select the local time zone of this user from the drop down

User Name

Y

Use the user’s email address

Account Type:

Y

Choose from the drop down

Admin

For Seko employees ONLY

Ø  Retailer Admin

User has all admin rights

Ø  Hub Retailer User

User has limited rights to warehouse process items

Hub User

For warehouse team members who will process returns

Hub Name

Y

Select all applicable hubs where you would like this user to have access to process returns and reporting access

OmniParcel Token

N

This is used to connect to OmniParcel to print labels for Exported Returns.

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4. Once you have entered all the correct information into the fields above, click ‘Submit’

5. The user will be emailed a notification of their new account, they will be required to set a password and login