Problem
Warning |
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Entries are not filed within CBP ACE App |
Tip |
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Solution |
Please see below options for filing cargo release entry
Verify if T86 file is send to Descartes. For this, go to
Open your MAWB file in
Nov.
Verify if you see
“Submitted” status for all HAWBS. If not, please click on Send T86
.
Once submitted, send a AMS Query after 2-3 minutes (i.e. FSQ/02). You should have a “Entry Filed” message, if file was submitted successfully.
If submitted, please login in to Descartes System. Try to manually process the file and see erroraction accordingly.
If the you seen an error is “Total Value should be greater than Zero”, you have either send a file where the total value is more than exceeds $800. Descartes System do not allow an entry with total value exceeding $800. You have to file a formal entry. Nova does not support formal entries.
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