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Problem

Please see below options for filing cargo release entry

1. Verify if T86 file is send to Descartes.

   1. Open your MAWB file in Nov.

   2. Verify if you see “Submitted” status for all HAWBS. If not, please click on Send T86.

   3. Once submitted, send a AMS Query after 2-3 minutes (i.e. FSQ/02). You should have a “Entry Filed” message, if file was submitted successfully.
      

      

2. If submitted, please login in to Descartes System. Try to manually process the file and action accordingly.

   1. If you seen an error “Total Value should be greater than Zero”, you have send a file where total value exceeds $800. You have to file a formal entry.

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