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Introduction
Demand Chain Management (DCM) focuses on aligning supply processes with customer demand. Unlike Supply Chain Management (SCM), which mainly deals with the flow of goods from suppliers to customers, DCM emphasizes understanding and responding to customer needs and market trends.
SEKO 360 DCM SEKO 360 DCM (Demand Chain Management) offers a comprehensive solution for managing your supply chain .
Core Functionalities:
Real-time Visibility: Track shipments from supplier booking to final delivery.
Collaborative Management: Work with suppliers and clients to manage shipments efficiently.
Destination Management: Handle customs clearance and other destination-specific tasks.
Vendor Bookings: Easily book shipments through a user-friendly portal.
Approval Process: Streamline approval workflows with task-based management.
Delivery Booking: Schedule deliveries with a simple calendar view.
Enterprise PO Management: Integrate seamlessly with your existing systems.
Business Intelligence: Gain insights into your supply chain performance with built-in analytics.
Training and Support: Access easy-to-follow training materials and 24/7 online support.
Reporting: Generate customized reports with just a few clicks.
Integration: Connect to various systems and platforms through API integrations.
Company Creation (Backend Process)
When creating a new company in the DCM system, you need to assign it to one of the following company types. These types also determine the login permissions for users associated with these companies:
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Client - Status view, shipment authorizations (if applicable), manage final destination booking
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Origin Agent - Responsible to create and manage shipments from creation until they are ‘confirmed on-board’
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Destination Agent - Responsible to manage shipments from ‘confirmed on-board’ to final delivery.
Supplier (Vendor) - Responsible to create and manage bookings using Seko360 vendor portal
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Assign Company Type
Assign the company type of ‘Client’ to the new company.
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Link to Other Company Types
Link the new Client to other company types they will work with. A Client must have at least one Origin Agent and one Destination Agent linked to it.
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Create Related Entities
Create any or all of the following entities for the new Client:
Consignees
Suppliers
Departments
Distribution Centers (DCs)
Set Up User Management
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Create user accounts for this Client.
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from Purchase Order to Final Delivery.
Each Entity/Company is responsible for each chain of events and works with different Interface/Portal.
Company/Entity Types and Responsibilities
The process involves collaboration between the Client, Vendor, and SEKO360 agents (Origin & Destination)
The system utilizes i-Hub services for various data exchanges and integrations (Client’s ERP, CargoWise)
The Client's approval is crucial at multiple stages of the process.
Notifications are sent in every important events such as Approvals, Cancellations, Amendments & Confirmations.
Entity | Responsibilities |
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Client | Authorize Shipments Manage final destination bookings Plan & Monitor Deliveries |
Supplier (Vendor) | Creates Booking of Goods Shipment Uploads documents and Shipment instructions Communicates with Origin Agent to Arrange transit going to Port of Origin |
Origin Agent | Creates Shipment/Book Containers Provides container shipment details Ensures all shipping details/info are correct Confirm-on-Board and notifies the destination. |
Destination Agent | Manages Container Arrival in Port of Destination, Books deliveries and plans the delivery process, Handles customs clearance, Provides delivery updates and POD |
Process Flow Chart
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