Takeaways
CORPORATE
Improve communication
Explain why
Be proactive: talk to / survey the operations team
FIELD
Improve communication
Embrace and cheerlead the change
Come together as a team
Ops Conference Trivia
Conference Sessions & Documents
Topic | Speaker | Document |
---|---|---|
Opener | Rick Lee | |
Kick Off & Transformation Journey | James T Gagne | |
IT Update | Mike Powell | |
Big Picture: Quote to Cash | Rick Lee | |
Transform F&A Update | Matt Brown / Chris Hoekstra | |
Commercial Excellence (Pricing, Quoting, Margin Expansion) | Commercial Excellence / Pricing, Quoting, & Margin Expansion | |
Domestic: Margin Expansion | Justin Horwitz | Commercial Excellence / Pricing, Quoting, and Margin Expansion |
Domestic: Monthly Job Management & KPIs | ||
Domestic: One Job, REDNA, Expectations | Justin Horwitz | |
International: One Job, PAVE and Projects | Vikas Chowdhary | |
International: PAVE | Julie Hansen | |
International: MySEKO | Peter Jaras | |
International: CW1 Reporting, Tips and Tricks | Nicki Genisboyle | |
International: Billing | Irene Cheung | |
International: Product | John Barbasetti | |
CSG Implementation Update | Andrea Ficco / Doug Cullum, Michael Petrosini | |
PBI Overview | Chris Hoekstra | |
APTrack & Emagia | Chris Hoekstra | |
Takeaways and Closing | Rick Lee |
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