Dispatch List
This allows the user to view, pick, pack and dispatch Sales Order. Users may opt to cancel, un-hold and shortship sales order. Printing of documents such as Pick Note, Packing List, Commercial Invoice, Carrier Label, Gift Message (Optional) and Dispatch Note are allowed for the dispatch orders.
Steps below cover the minimum requirements to dispatch orders in the system.
Logistics Tab > Dispatch Menu > Dispatch List
From the side navigation menu, click Dispatch Menu and select Dispatch List.
View Dispatch List
From the All-tab list, click the Search field to see records.
Use the search fields, filter or scroll down to see the Dispatch line items you need to view. Users can see the status of Dispatch if it is Being Picked, Cancelled, Confirmed, Dispatched, Pick Completed and To Dispatch.
Note: Create Date(from) and Create Date (to) are set by weekly (default). Create Date(to) as being the present date.
3. To Expand/Collapse the line item, you must click the “+” icon beside the View button.
View – Dispatch Items
From the All-tab list, Use the search fields, filter or scroll down to see the dispatch line items you need to view and select it.
2. Go to the Items tab below to view dispatch item details.
Notes:
Dispatch Note print button will appear upon a dispatch with pick complete status.
Pick Note print button will appear upon a dispatch with a confirmed status.
Pick Note, Carrier label, packing list and Dispatch Note print button will appear upon to dispatch and dispatched status.
To be Pick - Dispatch Items
From the To Be Picked tab, Use the search fields, filter or scroll down to see the dispatch line items you need to view and select it.
2. To Expand/Collapse the line item, you must click the “+” icon beside the View button.
3. To print pick note, Tick checkbox of selected record and click Print Pick Note button.
4. To view dispatch line item/s and dispatch details, click View button.
5. To pick items, click Pick button beside the View Button.
6. Tick checkbox of binbox to pick SKUs and click Pick Selected Items button.
7. Then, click Pick Complete button. Also, printing of pick note is allowed.
8. After picking all the items, it will proceed to “To be Packed” tab. If there are items left to be picked for a dispatch, it will proceed to Being Picked tab.
Notes:
Dispatch record/s with wave number, are pick thru wave picking process.
To shortship an order, click Short Ship button, then click Ok button. (If no Short Ship button, please ask our support members for assistance.)
Being Picked – Pick Items
From the Being Picked tab, Use the search fields, filter or scroll down to see the dispatch line items you need to view and select it.
2. To Expand/Collapse the line item, you must click the “+” icon beside the View button.
3. To print the Pick Note, Tick checkbox of selected record and click Print Pick Note button.
4. To view dispatch line item/s and dispatch details, click View button.
5. To pick items, click Pick button.
6. Tick checkbox/es of binbox/es to pick remaining items, then click Pick Selected Items button. Users may also print Pick Note by clicking Print Pick Note button.
7. Once done picking all the items, click Pick Complete button to proceed in packing of the items.
To be Packed Tab – Packing of Items
From the “To be Packed”, Use the search fields, filter or scroll down to see the dispatch line items you need to view and select it.
2. To Expand/Collapse the line item, you must click the “+” icon beside the View button.
3. To view dispatch line item/s and dispatch details, click View button.
4. To pack items, click the Pack button.
5. Tick Checkbox of item/s and click pack selected button.
6. Once done, click Pack Complete. Users may also print documents.
7. Confirmation message will appear, then click OK button to proceed, else, click the Cancel button.
Notes:
Standard pick, mobile pick or wave pick process are pack in Web Order Packing page or Standard Packing process in “to be packed tab.
Users may delete packed line items by clicking delete button or DB delete button.
Dispatch that was packed from pick/pack, pick/pack by SKU will also be packed completed in to be Packed tab.
After packing of items and manual allocation of carrier, dispatch will go to “To Dispatch” tab for dispatch confirmation.
Allocate Carrier
After packing the items, there are two process in allocating carrier: allocate carrier manually or thru TMS allocation.
For Manual Allocation of Carrier:
To Allocate Carrier, select from courier drop-down. Then click allocate button.
2. Enter Courier Reference, then click save button.
3. A confirmation message will appear, then click Ok button.
For TMS allocation:
After pack completion of the items, assigned carrier will allow user to enter required information and print the carrier label. This will automatically will proceed to dispatched tab. (May vary depending on TMS assigned).
To Dispatch – View Dispatch
From the “To Dispatch” tab, Use the search fields, filter or scroll down to see the dispatch line items you need to view and select it.
2. To view dispatch details, please scroll right-most of the page. Then click
View button.
3. In to dispatch tab, user may update carrier allocation. To allocate carrier, select record and choose
carrier from dropdown and then click allocate carrier button.
4. Enter Courier Reference, then click Save button.
5. Once done, record will be updated. Users may also print required dispatch documents.
6. To confirm dispatch, tick selected record and click Confirm button.
7. Next, choose selected dispatch date, then click confirm button.
8. Once done, confirmed record will be in dispatch tab.
Dispatched tab -View Dispatch
To view dispatches, Use the search fields, filter or scroll down to see the dispatch line items you need to view and select it.
2.To Expand/Collapse the line item, you must click the “+” icon beside the View button.
3. To print Dispatch documents, tick checkbox of record/s, then click print buttons required.
4. To view track consignments, click Track Consignments button.
To Cancel – Cancel Order
To view dispatch to cancel, use the search fields, filter or scroll down to see the dispatch line items you need to view and select it.
2. To Expand/Collapse the line item, you must click the “+” icon beside the View button.
3. To cancel dispatch, tick checkbox and click confirm button. A confirmation message will appear and click the Ok button.
Cancelled – View Cancelled Sales Orders
To view dispatch cancelled records, use the search fields, filter or scroll down to see the dispatch line items you need to view and select it.
2. To Expand/Collapse the line item, you must click the “+” icon beside the View button.
On hold – Release Sales orders
To view on hold dispatches, use the search fields, filter or scroll down to see the dispatch line items you need to view and select it.
2. To Expand/Collapse the line item, you must click the “+” icon beside the View button.
3. To release dispatch, tick selected record and click the confirm button. A confirmation message will appear and click ok button.
Export – Dispatch List
Use the search fields, filter, scroll down to see the dispatch records you want to see.
2. To Export data, use the Export button.
