Set up Users in White Glove Application
White Glove Users have to be set up. This is currently a back end role only. Every White Glove user has the same universal access as no specific rights or entitlements have been implemented.
How to set up users in White Glove
Contact Support to create a White Glove user. The process is the same as on Voyager. Support need an access token representing the White Glove product and whether it is Production (live) or UAT (testing).
https://seko.atlassian.net/wiki/spaces/VOY/pages/3286171656/User+access+to+the+application