1.PRE-SALES: Guides & SOP’s
Rate Tools
Marketing & Product Materials
Ideal Customer Profiles
Pre-Sales Guide
Product Packs & Information
SEKO eCommerce Onboarding Workflow
2.ONBOARDING: Required Documentation
Contracts(MSA, LOI’s, T&C’s)
Client Onboarding Form
Copy of Rate Card & Signed MSA SEKO eCommerce Onboarding WorkFlow & SOP
3.GO-LIVE: Once client has signed, we need to supply
Link to Retailer Support Center
Intended “Go-Live” Date
4. HYPERCARE
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