Client set up

All client contracts signed and uploaded to Salesforce

Retailer completes on boarding form

Create OmniParcel main account OmniParcel Returns rates set up

Create OmniReturns account OmniReturns Account set up

Create the OmniParcel RPS processing accounts OmniParcel RPS Accounts

Create OmniRPS account - if we’re going to be processing their returns OmniRPS Account set up
Use the OP RPS API keys to add in the OmniRPS retailer account under each hub

Add OmniRPS ID into OmniReturns account

Test set up

1. Create a test return via the portal (if using the portal, otherwise request client to create a label)

2. Process return in RPS
   Scan connote number in OmniRPS > Processing > confirm data looks correct > hit submit

Confirm with retailer go-live date

Send ‘New Returns Client’ notification Returns Hub Notification Email

Client goes live