Introduction
Demand Chain Management (DCM) focuses on aligning supply processes with customer demand. Unlike Supply Chain Management (SCM), which mainly deals with the flow of goods from suppliers to customers, DCM emphasizes understanding and responding to customer needs and market trends.
Company Creation (Backend Process)
When creating a new company in the DCM system, you need to assign it to one of the following company types. These types also determine the login permissions for users associated with these companies:
Client - Status view, shipment authorizations (if applicable), manage final destination booking
Origin Agent - Responsible to create and manage shipments from creation until they are ‘confirmed on-board’
Destination Agent - Responsible to manage shipments from ‘confirmed on-board’ to final delivery.
Supplier (Vendor) - Responsible to create and manage bookings using Seko360 vendor portal
Assign Company Type
Assign the company type of ‘Client’ to the new company.
Link to Other Company Types
Link the new Client to other company types they will work with. A Client must have at least one Origin Agent and one Destination Agent linked to it.
Create Related Entities
Create any or all of the following entities for the new Client:
Consignees
Suppliers
Departments
Distribution Centers (DCs)
Set Up User Management
Create user accounts for this Client.
Assign appropriate user management roles and permissions to these users.