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User Access Type

  1. Basic Access- Task Tile “Deliveries To Book” only

  2. Full Access- All Task Tiles

Deliveries To Book

Shows List of Shipments at ‘Confirm on Board’ state/status ready for Delivery Booking.

Del to Book.png

To Book Deliveries

  1. On the Dashboard, click “Deliveries To Book” Task Tile

  2. You will be directed to the “To Book” screen

Dest_To book1.png

  1. Use search Panel to filter deliveries. Type or select 1 or more criteria in the search fields e.g. vessel name, transport mode ETA From/To, container number, client, country of destination.

  2. Click BOOK icon image-20250122-142229.png beside the container number to show Booking details screen

Dest_To book.png

  1. Fill up all mandatory fields with required information which are ‘Delivery Ref’ & Booking Date/Time. Overflow DC/DC Address and Notes are optional, can be added/edited after booking.

  2. Click BOOK button to complete the action. 

Created Delivery Booking from this Task tile (“Deliveries To Book”) will be sent to "Planned Deliveries" and Deliveries Require POD and Customs” Task tiles.

Deliveries Require Confirmation

Created Delivery booking (from Client user) will be sent to Task tile “Deliveries Require Confirmation” for Approval.

DelReq Confirmation.png

To Approve/Confirm Booked Deliveries

  1. On the Dashboard, click "Deliveries require Confirmation" Task Tile

  2. You will be directed to the Confirmation screen

Req Confirmation.PNG

  1. Click confirm icon image-20250123-123410.png to show Delivery details where you can Accept or Reject Delivery Booking.

  2. Click corresponding button “Accept Delivery” or “Reject Delivery”

  • Add Seko Origin Office Ref (SRef) to Accept Delivery (only required if there is a SRef in the Shipment details)

  • Add Notes to Reject Delivery

Req Confirm_Accept.pngreject delivery.png

Destination Agent can accept or reject the delivery booking. 

  • If Destination rejected the booking, this container will go to Task tile "Deliveries To Reschedule" (for both Client and Destination Portals)

  • If Destination accepted the booking, this container will go to Task tile "Planned Deliveries" (for both Client and Destination Portals)

  • Destination Agent User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery To Confirm” once Client booked a delivery.

  • Client User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Confirmed” once Destination Agent confirmed the delivery.

  • Client User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Confirmation Declined” once Destination Agent rejected the delivery.

Planned Deliveries

After the destination agent reviewed the created booking details and Accepted/Confirmed,
deliveries will show on this Task Tile. This is where user can View and Print delivery details, and also Amend and Cancel Deliveries.

Planned Del.pngPlanned Del screen.png

Icons on the Tool Grid

To Amend Booked Deliveries

  1. Click Amend icon on the Tool Grid

  2. Add new Booking Date and Time

  3. Click “Amend Delivery” button

Planned Del_Amend.png

To Cancel Booked Deliveries

  1. Click Cancel icon on the Tool Grid

  2. Add Notes

  3. Click “Cancel Delivery” button

Planned Del_Cancel.PNG

Amended Deliveries will stay in the Task Tiles "Planned Deliveries" and "Deliveries require POD and Customs"

Cancelled Deliveries will fall to the Task Tile "Deliveries to Reschedule"

Deliveries To Reschedule

After the destination agent reviewed the booking details but REJECTED, deliveries will show on this Task Tile.

Deliveries_Reschedule.png

To Reschedule Deliveries

  1. On the Dashboard, click "Deliveries To Reschedule" Task Tile

  2. You will be directed to the To Reschedule screen

Reschedule screen.PNG

  1. Click Calendar icon image-20250128-081300.png on the Tool Grid

  2. Add Customs Clear and POD Date and Time (required)

  3. Add Client Ref and Notes (optional)

  4. Click “Book” button

Rescheduled delivery booking container will fall into:

  1. Customer and Destination tiles "Planned Deliveries” - where the two users still has a chance to Amend or Cancel delivery booking.

  2. Destination tiles “ Deliveries require POD and Customs”- where destination user can now add POD and customs details after completing this task Container status will mark as Delivered.

Deliveries Require Amend Confirmation

This Task TiIe will show list of Amended Delivery Booking from Client and needs confirmation.

Deliveries_Amend Confirmation.png

Accept or Reject Amendment

  1. Click the Task Tile to show the require confirmation screen

Require_Amend Confirmation.png

  1. Click Amend icon image-20250129-113047.png

Require_Amend AcceptReject.PNG

  1. Check Booking Date and details.

  2. Click “Accept Delivery” button then OK to confirm changes.

Click “Reject Delivery” button and Type Reason on “Notes” to decline changes.

  • Destination Agent User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Planned Amended” from the Client.

  • If Destination Agent confirmed Amendment, Client will receive a system generated email with a subject “Delivery Amend Confirmed”.

  • If Destination Agent declined Amendment, Client will receive a system generated email with a subject “Delivery Amend Declined”.

Accepted Deliveries will fall into both customer and destination Task Tile "Planned Deliveries" and Destination Task tile "Deliveries require POD and Customs"

Rejected Deliveries will return to the Task Tile "Deliveries to Reschedule"

Deliveries Require Cancel Confirmation

This Task TiIe will show list of Cancelled Booking Request from Client that needs confirmation.

Deliveries_Cancel Confirmation.png

To Confirm Cancellation

  1. Click the Task Tile to show the require confirmation screen

Require_Cancel Confirmation.png

  1. Click Cancel icon image-20250129-114552.png

Require_Cancel Confirm.PNG

  1. Type Reason on “Notes”

  2. Click “Confirm Cancel” button then OK to confirm cancellation

  • Destination Agent User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Planned Cancelled” from Client

  • If Destination Agent confirmed Cancellation, Client will receive a system generated email with a subject “Delivery Cancel Confirmed”.

Canceled Deliveries will return to the Task Tile "Deliveries to Reschedule"

Deliveries Require POD & Customs

This will show all Accepted/Confirmed Container bookings to add POD and Customs Clearance Dates.

POD Customs.png

  1. On the Dashboard, click "Deliveries Require POD & Customs" Task Tile

  2. You will be directed to the below screen. It will show all Confirmed Container bookings and Rescheduled Bookings. Allows user to Print, Amend or Cancel Booking details.

To add POD and Customs Dates:

  1. Click Calendar icon image-20250128-081300.png on the Tool Grid

  2. Add Customs Clear and POD Date and Time (required)

  3. Add Client Ref and Notes (optional)

  4. Click “Submit” button

POD Customs date.PNG

Once the POD and Customs details has been submitted, the Shipment state/status will be tagged as “Delivered”.

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