Inbound Receiving (3PLC)

Owned by Jennifer Hogue (Unlicensed)
Last updated: Sept 14, 2022 by Leyda Telles (Unlicensed)
2 min read

Receiving

The receiving phase is the act of physically verifying the freight, systemically receiving it into the WMS, and putting the material into a storage location.

Step 1: Schedule Delivery Appointment

The client or its designated carrier contacts a SEKO CSR (Customer Service Rep) to schedule delivery.

  • The SEKO CSR confirms the ASN has been received in the WMS.

  • If an ASN is not found, the CSR notifies the client and requests an ASN.

  • The SEKO CSR schedules an available delivery appointment, day, and time.

Step 2: Driver Check-In

Upon delivery, the driver checks in with a SEKO CSR to verify the ASN. If ocean, the seal, and container number is also verified. SEKO refuses any containers with broken seals upon arrival.

  • If the ASN is verified, SEKO confirms shipment arrival. This starts the receiving KPI.SEKO has24 hours to confirm a goods receipt.

  • If the ASN is not found, the CSR contacts the client and requests the ASN. The driver waits for the ASN (unless agreed otherwise).

  • Alternately, the CSR manually creates an ASN based on the paper work received with the shipment. If no paperwork is available, the shipment will be blind received or refused.

Step 3: Assign Dock Door

The CSR assigns a dock door to the driver and notifies the warehouse operator for unload.

  • The container is unloaded onto the inbound staging area awaiting receiving.

  • SEKO accepts responsibility for delivery and begins the receiving process.

Step 4: Receive

  • Mixed pallets (different SKUs on the same pallet)must be sorted and segregated by SKU unless the delivery is being cross docked or transloaded.

  • A warehouse operator performs a quality inspection on the material. SEKO standard quality inspection includes the following: check for damages, verify part number and quantity. Discrepancies are tagged for OS&D.

  • The warehouse operator receives all material into the WMS.

  • Any additional data to capture per the client SOP (i.e.,lot, serial, expiry) is captured during receiving.

  • The quantity received into the WMS should always equal the physical quantity received.

Step 5: Putaway

The warehouse operator transfers the material to the appropriate putaway location.

Step 6: Note AdHoc Charges

The warehouse operator captures any billable AdHoc activities performed during receiving.

Step 7: Confirm Goods Receipt

Once the warehouse operator receives and puts away all material, they confirm the receipt in the WMS. In most cases, this sends a goods receipt to the client.

  • This ends the receiving KPI.

Inbound Receiving Process Workflow Diagram