Zero Defect Onboarding - International Air & Ocean
International SOPs | ||
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Document | Description | Link/Document |
Ocean Pre-SOP | Baseline list of questions to complete the SOP |
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Ocean SOP | Standard Operational Procedure |
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Air Pre-SOP | Baseline list of questions to complete the SOP |
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Air SOP | Standard Operational Procedure |
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Drayage SOP | Standard Operational Procedure |
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International Onboarding DocumentsLink to: USA Ocean Product Resources | ||
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Document | Description | Link/Document |
CW1 Org Codes | For assistance to update ORGs please reach out to the Master Data Management Team by clicking ---> | CW1 Organization Requests - Jira Service Management (atlassian.net) |
Quote Requests | FCL LCL Spot Quotes are to be submitted to Quote Desk using the following link: | |
EDI Requests | IT Ticket Request Link --->
System Integration Overview | |
MNDA |
Mutual Non-Disclosure Agreement
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Please send your requests to the team at legal.contracts@sekologistics.com. Please also include the legal intake form, attached here as reference, and include relevant details of the opportunity to help us with the review process.
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Credit Application | Controlling Office to Setup/Creation of the customer code in CW1 Submit Credit Application Form: D&B Credit App and provide the Account Owner’s name so they can add the ‘Sales Rep Name’ under the Org in CW1
Send an email to corp.arcodes@sekologistics.com if you have any questions about the credit application. |
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MSA | Master Service Agreement ALL MODES: Remove if not applicable |
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Workstream Ownership |
Scope of Work and Relevant Team Members |
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FMC Compliance (USA Import/Export) | Account Manager is responsible for NRA/TRI completion prior to cargo possession | |
Customs Brokerage POA | The Compliance department uploads electronic copies of POAs to CargoWise. In addition to the POA, the CBP form 5106 is required in order to have the automatic inclusion in our Type 6 PMS Filings
All newly received POAs should be emailed to The email should include the following:
The POA and other related documents will be uploaded into the Organization code’s edoc tab in CW1. The POA record (“POC” category in CW1/RG, which designates Power of Attorney Customs) will be set for the Date Received and Valid To date.
To set up IOR’s ACH, SEKO Compliance requires the original letter from CBP to the IOR, giving the PUN before we can enact duty payment by the importer |
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Customs Continuous Bond | Application for new continuous bond
Note: If client has a continuous bond in place, SEKO would need their ACH payers unit number from US Customs or confirmation that their previous Broker was paying their duty on their behalf Upon the duty statement authorization when duty is due to US Customs SEKO will require the email for our client’s accounting team to send the duty statement, as well as the Periodic Monthly Statement to ensure the funds are in our clients account |
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Insurance |
Client Insurance Elect Form |
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Post Go Live Review |
30/60 Day Post Go Live Review |
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