Knowledge Archive

SOP Link

Description

Category

SOP Link

Description

Category

RED Global Import Guide

SEKO Data Entry Standards for Import Jobs

System Data Requirements

RED Global Export Guide

SEKO Data Entry Standards for Export Jobs

System Data Requirements

RED Global Operations Playbook

Operational guide for corporate AP/AR contacts, organization maintenance, specialty job costing, shipment registration

Master Data

RED Global Hermes Outbound Pre-Alerts

Guide on how SEKO & Hermes EDI Connections work

EDI Connection

RED Global Multi Container Delivery Orders

Guide on how to issue individual delivery orders per container for multi container shipments

Import Process Documents

RED Global CASS Airlines Posting Policy

Guide on how to process CASS airlines costs

Job Costing & Billing

RED Global Job Posting WIPs & Accruals

Guide on how to post costs and revenue within a job

Job Costing & Billing

RED Global Client Reporting Capabilities

List of reports that can be offered to clients, for tracking, import detention & demurrage, invoicing, etc

Reporting

RED Global Consol Costing

Guide on how to post cost on consol level for multiple shipments

Job Costing & Billing

CargoWise Short Cuts & Common Messages

Short cuts in CargoWise!

General

RED Global Batch & Periodic Invoicing

Guide on how to manage batch invoicing for clients that require batch or periodic invoicing on high volume files

Job Costing & Billing

RED Global Arrival Notice Guide

A guide on what is required to be put into CargoWise for Arrival Notices

System Data Requirements

RED Global Currency Converter

Guide on how to use currency conversion in CargoWise

Job Costing & Billing

RED Global Specialty Job Costing

Guide on how to post costs for specialty vendors such as PayCargo, CASS, Credit Cards, Checks etc.

Job Costing & Billing

RED Global BCN Guide

Guide on how to manage BCN & ASM shipments

System Data Requirements

RED Global Organization Master Data

Definitions for corporate reporting on controlling agent, controlling customer, and definitions of organizations within a shipment

System Data Requirements

US Carrier Detention Tariff

Last Reviewed 1.16.2023

Job Costing & Billing

CargoWise Container Management

Guide on how to manage container milestones, detention, and reporting.

System Data Requirements

RED Global - INTL Agent Search

Guide on how to search for SEKO Exclusive Agents in RED Global

Master Data

NON AP Origin Agent to US Work Instructions

Work instructions defined on roles, responsibilities, and process on working with overseas NON Asia Pacific (AP) offices that do not have CargoWise at Origin.

Work Instruction

SEKO AP Data Service Centre (DSC) - Non-CW1 Agent Guideline V1.0 - 03202023.pdf

Guide on how NON CargoWise Asia Pacific (AP) Agents are to work with the DSC Vietnam Team. This document can be shared with agents as a reminder/as required.

Work Instruction

SEKO AP Data Service Centre (DSC) IOP V1.0 - 03202023.pdf’

Guide on the roles, responsibilities, and process for the SEKO Vietnam DSC (Data Service Center) Team.

Work Instruction

Project 44 - Overview Branch SOP

This document will gently guide you through the steps to obtain access to Project 44 Movement, demonstrate how to setup your filters and create views to personalize your P44 experience, and review detailed analytics of your ocean shipments.   

Tracking and Tracing