Create Voucher Codes

Voucher codes can be generated and issued to customers, to allow them to create a free return (ie they will not be required to pay for the label).

Once issued to the customer, they simply enter the ‘Voucher Code’ into the client facing portal.

Open

Voucher Code Field

To create a ‘Voucher Code’ please follow the steps below:

1. Click on ‘Vouchers’ in the navigation

2. Click on ‘Create Codes’

3. Choose the required ‘Hub’ (Country) from the drop-down menu or select ‘All’. This field determines where the ‘Voucher Code’ will work. If ‘All’ is selected, the ‘Voucher Code’ will work in all countries.

4. Enter the number of vouchers required and click on ‘CREATE’.

5. Now click on the ‘Voucher Codes’ tab to view the codes.

6. Enter the current date range and press ‘Search’. Your code/s will be displayed. Codes can be exported at any time. Multiple codes can be generated and exported.

NOTE: The ‘Voucher Code’ section of the client facing returns portal can be hidden. Please contact your account manager to request this change.