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User Types:

User Type

Role

SEKO Users

OG = Owned Gateway - Corporate owned locations (ORD, LAX, JFK, ATL, DFW, SEA) - also referred to as GOGM

SP = Strategic Partner - Partner Owned Location

Agents

Handles the Pickup or Delivery of Freight - our stations are also set up as Agents

Carrier

Handles the longer portion of transportation, ie: between airports. (FedEx, SAIA, Southwest Airlines, etc)

Customers

Main Customer - who’s freight are we shipping

System

Users

Function

To to Access

Cost to Customers

IT Experts

MySEKO (aka Harmony)

Customers

Web Portal to Quote/Book/Track shipments

https://harmony.myseko.com

Basic access free, charge for TMS, WMS, PO

Peter Jaras

RED.NA

SEKO Users

Process Domestic Freight

Citrix

NO

James W, Julie F, Dev- Oleg

Cargowise (CW1)

SEKO Users

Process International Freight

Citrix

NO (branch pays user fee)

Julie H, John B, Lukas S

DPU (Dock Processing Unit)

SEKO Users

Scan Domestic Freight & Inventory Mgmt scanning

Desktop App - installed from: http://downloads.sekoww.com/SEKODPUUtility/

NO

Julie F (RED), Radha - IMS Dev

MySEKOAgent

Agents

Domestic Agents to view assigned shipments & update statuses & costs (tied to RED.NA)

https://mysekoagent.myseko.com/

NO

Julie F

Cust Services

Customers

API for our customers to connect to their System (domestic focused for Quote,Book,Track)

http://custservices.myseko.com

documentation for customer
= http://sdn.sekoww.com

Internal docs: /wiki/spaces/IPT/pages/1940848692

$500 Tracking only

$1500 Quote/Book/Track

Julie F, Dillon R

Pay Manager

Station Owners

Site for Station owners to view commissions

paymanager.sekoww.com

NO

Rob M, Matt H

Datamart

CORP & Stations

Where stations can review invoices with vendors, & pay - Being replace

Rob M

Bringg

SEKO Stations & Agents

Agents/driver optimization & Phone app for status updates

https://app.bringg.com/

Julie F, Dillon R, Oleg M

SEKO WMS

WMS (developed in house). Used by NGC, Wirtgen, Z-Wovens, Theragen, Circadiance, and others

sekowms.sekoww.com - website

http://downloads.sekoww.com/SEKOWMSUtility/ - DPU/Scanning

#

Julie M, Tyler C

Inventory Management

SEKO Users

WMS System for Revolving inventory. Primarily used for MedTec Accounts. Used for GE Healthcare, Philips, Current Health and others).

https://invmgmt.myseko.com/

NA

Julie F, Radha R.

SEKO 360

SEKO Users

WMS

$$

Andrea Ficco, Jennifer H

3PL Central

SEKO Users

WMS (3rd party)

$$

Andrea Ficco, Jennifer H

PAVE

SEKO Users

Jamie A, Julie H

AC Nova

SEKO Users

Cross border eComm / T86 clearance

https://nova.sekologistics.io/Home/Login?returnUrl=%2F

n/a

Jamie, Susan, Shigeru, Eugene

EForms/Case Management (WNS)

SEKO Users

3rd Party Tool to handle station requests for AP

Julie F, Rob M

Emagia (WNS)

SEKO Users & Customers

3rd Party Tool to handle open Customer Invoices

Julie F, Rob M, Matt H

AP Trac (WNS)

SEKO Users

3rd Party system to handle Vendor invoice and payments

Julie F, Rob M, Matt H

TMS/Routing Guide

harmony.myseko.com

$

Pete J

Web API

Dillon R

Crown

Agents

3rd party tool used by some Domestic Agents to update statuses in RED.NA

Julie F

Pendo

SEKO

3rd Party tool to capture Harmony usage

Susan A, Jamie A

P44

SEKO

“Project44” - 3rd party API used within RED.NA & Harmony to rate shop & book LTL carriers

Julie F, Dillon R, Oleg M

7L

SEKO

Similar to P44 but not integrated to RED or Harmony. Do have an integration with the future cust services replacement, but not used in production

Sales Force

SEKO

Jira

SEKO CORP

Used for Helpdesk support, Project Mgmt, Development

https://seko.atlassian.net/jira/projects

NA

Liza, Jamie A

BizTalk

SEKO CORP

EDI Platform

NA

Craig J

File Upload

SEKO Users

Provides email ability to upload files to shipments (for RED.NA & CW1)

file.upload@sekologistics.com - Need certain format to process

Dillon R

MS3PL Print Manager

SEKO Users

Tool to download, to print TMS Labels to your local printer

http://downloads.sekoww.com/

NA

Dillon R

RTO

SEKO Users

Used by stations to set up Routes with schedules. Allows customers to schedule their own deliveries, if a schedule is assigned for their zipcode (tied with RED.NA)

http://rtoweb.admin.sekoww.com/rtomobile/UserNotFound.aspx

NA

Julie F

Carrier Services

Carriers

API for our carriers to connect to their System (Quote,Book,Track)

Dillon R

SEKO intra/extranet

SEKO

company intranet

http://sekointranet.admin.sekoww.com/

https://sekoextranet.sekoww.com/

SharePoint Farm:

Web Servers

SPWEB01.admin.sekoww.com

SPWEB02.admin.sekoww.com

Application Server:  SPAPP01.admin.sekoww.com

Database Server:  SPDB01.admin.sekoww.com

n/a

Pete J

Claims

SEKO

Handle Claims data

http://claims.sekoww.com

Application Server: 

Hweb12-1

Database Server: 

Harmony DB

n/a

Julie F

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