Introduction
Demand Chain Management (DCM) focuses on aligning supply processes with customer demand. Unlike Supply Chain Management (SCM), which mainly deals with the flow of goods from suppliers to customers, DCM emphasizes understanding and responding to customer needs and market trends.
SEKO 360 DCM offers a comprehensive solution for managing your supply chain.
Company/Entity Creation
This is a (Backend Process).
When creating a new company in the DCM system, you need to assign it to one of the following company types. These types also determine the login permissions for users associated with these companies:
Client - Status view, shipment authorizations (if applicable), manage final destination booking
Origin Agent - Responsible to create and manage shipments from creation until they are ‘confirmed on-board’
Destination Agent - Responsible to manage shipments from ‘confirmed on-board’ to final delivery.
Supplier (Vendor) - Responsible to create and manage bookings using Seko360 vendor portal
Assign Company Type
Assign the company type of ‘Client’ to the new company.
Link to Other Company Types
Link the new Client to other company types they will work with. A Client must have at least one Origin Agent and one Destination Agent linked to it.
Create Related Entities
Create any or all of the following entities for the new Client:
Consignees
Suppliers
Departments
Distribution Centers (DCs)
Set Up User Management
Create user accounts for this Client.
Assign appropriate user management roles and permissions to these users.
SEKO360 DCM Process Flow
1. Purchase Order (PO) Creation and Processing
Client: Creates and sends POs to SEKO360.
SEKO360: Processes and stores POs.
2. Vendor Involvement
Vendor (Supplier):
Creates and manages bookings using the SEKO360 vendor portal.
Uploads necessary documents.
Vendor Booking: Vendors create new bookings or upload existing POs via CSV.
Document Upload: Vendors upload necessary documents like packing lists.
Booking Confirmation: Vendors confirm their bookings.
3. Shipment Process
Origin Agent:
Creates and manages shipments from creation until they are "confirmed on-board."
Adds shipment details and sends them to the client for approval or automatic approval.
Updates missing shipment details.
Client:
Reviews and approves or rejects shipments.
Manages final destination booking.
4. Shipment Confirmation and Delivery
Destination Agent:
Manages shipments from "confirmed on-board" to final delivery.
SEKO360: Confirms shipment and processes a confirmation message.
SEKO360: Sends a confirmation message back to the client's system.
In summary, the process involves:
PO creation and processing by the client and SEKO360. (iHub Service: Load Purchase Order)
Vendor Shipment booking and document upload. (iHub Service: Load SI)
Shipment creation and management by the origin agent. (Confirm On Board - COB)
Client approval of shipments.
Shipment management by the destination agent until final delivery.
SEKO360 confirmation and notification to the client. (iHub Service: Push XUS, SDS)
SEKO360 DCM - Cargowise Integration
1. Vendor Booking and Document Upload
Vendor: Creates new bookings or uploads existing POs via CSV.
Vendor: Uploads necessary documents.
2. SEKO360 Processing
SEKO360: Receives booking and document information.
SEKO360: Processes the information and pushes it to Cargowise (Push XUS).
3. Cargowise Integration
Cargowise: Receives information from SEKO360.
Cargowise: Processes the information and updates its system.
4. Shipment Updates
Origin Agent: Updates shipment details in Cargowise.
Cargowise: Receives updates and sends them to SEKO360 (Load XUS).
SEKO360: Updates its system with the latest shipment information.
5. Container Event Updates
Cargowise: Tracks and updates container events.
Cargowise: Sends container event updates to SEKO360 (Load XUE).
SEKO360: Updates its system with the latest container event information.
