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What is IT Work Order?

IT Work Order is a section within SEKO’s IT Help Center that allows users to submit requests for New Features, Integrations Projects, and Report Requests.

Where can I access it?

You can access it on Seko IT Help Center

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What is the purpose?

This was created

Type of requests

You will find three type of requests under IT Work Order.

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Each request contains its corresponding form, which you must fill out with all the necessary information to submit a request. Click on the request name to access the form.

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Note

All fields containing a red asterisk next to the field name are required. if If a user does you do not fill out a mandatory field, they you will not be able to send the request.

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Radio buttons

This field allows users you to select a single option from a list to complete the field.

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Checkboxes

Checkboxes fields allow users you to select multiple options for a list to complete the field.

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Date picker

Date picker fields allow users you to provide date information using a calendar selection to complete the field. Users You can also complete the field by typing dates into the field.

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A dynamic field is a type of field in which the value of one field controls the values that a user you can choose in another field. In a dynamic field, selecting a value for a parent field determines what value are available in the "child" fields.

How to fill in the forms and send

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requests

SEKO Integration Project

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SEKO New Feature

This options is int

Communication

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Notifications

Refer to the section Activity, at the end of the form, to monitor the activity and comments related to your request.

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You will also receive an email notification when:

  • Sending the request

  • Receiving a comment

  • The status of the request is updated