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What is IT Work Order?
IT Work Order is a section within SEKO’s IT Help Center that allows users to submit requests for New Features, Integrations Projects, and Report Requests.
Where can I access it?
You can access it on Seko IT Help Center
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What is the purpose?
This was created
Type of requests
You will find three type of requests under IT Work Order.
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Each request contains its corresponding form, which you must fill out with all the necessary information to submit a request. Click on the request name to access the form.
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Note |
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All fields containing a red asterisk next to the field name are required. if If a user does you do not fill out a mandatory field, they you will not be able to send the request. |
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Radio buttons
This field allows users you to select a single option from a list to complete the field.
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Checkboxes
Checkboxes fields allow users you to select multiple options for a list to complete the field.
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Date picker
Date picker fields allow users you to provide date information using a calendar selection to complete the field. Users You can also complete the field by typing dates into the field.
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A dynamic field is a type of field in which the value of one field controls the values that a user you can choose in another field. In a dynamic field, selecting a value for a parent field determines what value are available in the "child" fields.
How to fill in the forms and send
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requests
SEKO Integration Project
Iorad conf plugin | ||||||
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SEKO New Feature
This options is int
Communication
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Notifications
Refer to the section Activity, at the end of the form, to monitor the activity and comments related to your request.
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You will also receive an email notification when:
Sending the request
Receiving a comment
The status of the request is updated