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IT Work Order is a dedicated section within SEKO IT Help Center that allows you to submit requests for New Features, Integrations Projects, and Report Requests.
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Where can I access it?
You can access it on Open Seko IT Help Center, and click on IT Work Order
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Type of requests
You will find IT Work Order has three type of requests.
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SEKO Integration Project
Whether you want to connect to SEKO via an API, EDI, XML, or CSV file, use this form to submit your Integration Project Request.
Seko Report Request
Use this form to request reports that need to be ran and/or customized.
SEKO New Feature
Use this form to incorporate a new feature or enhance an existing feature of the Application Services that is currently not available.
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Each request contains its corresponding form, which you must fill out with all the necessary information to submit the request. Click on the request name to access the form. |
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Type of fields
All forms contain the following types of fields
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How to fill in the forms and send requests
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Whether you want to connect to SEKO via an API, EDI, XML, or CSV file, use this form to submit your Integration Project Request.
Refer to the following tutorial tutorials to learn how to do itfill each form and submit a request.
SEKO Integration Project Request Form
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SEKO Report Request
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Use this form to request reports that need to be ran and/or customized.
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Form
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SEKO New Feature
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Use this form to incorporate a new feature or enhance an existing feature of the Application Services that is currently not available.
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Form
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Notifications
Refer to the section Activity, at the end of the form, to monitor the activity and comments related to your request.
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