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OmniParcel can generate 4” X 6”, 4” X 7” and A4.

To know more about Print Agent click here. https://helpdesk.omniparcel.com/knowledge-base/install-print-agent/

You must use your own OmniParcel account to login in Omni Print Agent.

There are few things which you need to check first;

• Make sure, your print agent is running in your windows system tray,

• Make sure your printer is turned On,

• Make sure your printer has enough papers inside,

• Make sure you are using compliant printer.

This issue might happen due to stuck print jobs.

• Please go to your OmniParcel Menu > Print & Queue

• Delete (Kill) all stuck jobs

• Delete your print agent setup

• Close the print agent from your computer

• Start it again

• Configure the print agent again from scratch. Check this page for print agent configuration. https://helpdesk.omniparcel.com/knowledge-base/install-print-agent/

This issue could happen if printing quality is not good. Please trouble shoot your printer to print sharp prints.

Users of a Zebra label printer can experience labels being grainy or blurry when printed using the OmniParcel Print Agent

If you experience labels being blurry or grainy when printed on a Zebra printer using the OmniParcel Print Agent, please follow the steps below to resolve the problem.

The problem is usually caused by an option called “Dithering type” not having been set to “None”.
Please note that if you have an older setup, this option may instead be called “Simulation”.

To change this, open up the Windows settings go to the “Devices”, then select “Printers & scanners” in the menu on the left.

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Select the Zebra printer and click on “Manage”.

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Click on “Printing preferences”.

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Now select the tab “Dithering”, select the option “None” under “Dithering type”, click on “Apply” and then click “OK”.

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All our labels are well tested on Zebra GK420D Direct Thermal Printer with default settings.