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Requesting User Access
A ticket must be submitted through SEKOs ServiceNow desk requesting access to JASCI software. The following information is required and must be submitted with the ticket. Submitting the required information with the ticket will expedite the user creation process.
JASCI Required Fields | Description |
Team Member ID | SEKO Alias ID |
First Name | Legal first name |
Last Name | Legal last name |
Address Line City Country Code State Zip Code | Primary facility (fulfillment center) the user reports to. |
Work Email | The SEKO email address, refrain from using personal email addresses. |
Department | System departments: Corporate/IT, Inbound, Inventory Control, Outbound, Returns |
Language | |
Start Date | Anticipated start date of user. |
Company(s) | The client accounts the user will need access to. |
Fulfillment Centers | The fulfillment center(s) user will need access to. |
User Creation and Settings
The following is a standardized guide that should be followed when creating, editing a JASCI user.
Step 1: Open Team Member Lookup
Team Member Lookup allows an admin to create a new user account or lookup an existing user to modify or terminate the users account.
On the navigation bar select Admin > TeamMember > Team Member Maint
Step 2: Create a New User/Modify Existing Account
To create a new user click the “New” button.
To modify an existing account enter the team member ID/name or click the “Display All” button, this will generate a list of all users.
Step 3: Create/Modify User Information
The following information must be entered when creating a new user and can be modified later.