Technology

Need support or have a great idea? Follow me…

1. Is it related to SEKO 360? If Yes, go If No, go

1. Create a Service Now Ticket

1. Create a SEKO 360 Support Request

We review all Service Now tickets, here’s what happens next…

1. Is development required to resolve the ticket? If Yes, go If No, go

We work on your request and close the ticket when it’s done!

1. Requests that require development are added to the Product Roadmap. Enhancements are reviewed by a Steering Committee and prioritized.

1. We coordinate development with the provider and test it once development is complete.

Once testing is complete, we announce our newest feature on the biweekly workshops!

Information About our Tech

For JASCI & Extensiv Hub support please use the listed links.

Quick Links

For SEKO 360 or Indigina related applications please use the listed links.

Product Roadmap

Please submit development/enhancement request to our ServiceNow desk or view our Product Roadmap to view the timeline of all current/pending request.

Meet the Team

IT Application Support Team.