Need support or have a great idea? Follow me… ​Emoji :arrow_right:

1. Is it related to SEKO 360? If Yes, go ​Emoji :arrow_down: If No, go ​Emoji :arrow_right:

1. Create a Service Now Ticket

1. Create a SEKO 360 Support Request

We review all Service Now tickets, here’s what happens next… ​Emoji :arrow_right:

1. Is development required to resolve the ticket? If Yes, go ​Emoji :arrow_down: If No, go ​Emoji :arrow_right:

​Emoji :tools: We work on your request and close the ticket when it’s done! ​Emoji :star2:

1. Requests that require development are added to the Product Roadmap. Enhancements are reviewed by a Steering Committee and prioritized. ​Emoji :arrow_down:

1. We coordinate development with the provider and test it once development is complete. ​Emoji :arrow_right:

​Emoji :grinning: Once testing is complete, we announce our newest feature on the biweekly workshops! ​Emoji :star2:

Information About our Tech

For JASCI & Extensiv Hub support please use the listed links.

Quick Links

For SEKO 360 or Indigina related applications please use the listed links.

Product Roadmap

Please submit development/enhancement request to our ServiceNow desk or view our Product Roadmap to view the timeline of all current/pending request.

Meet the Team

IT Application Support Team.