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Requesting User Access
The following must be provided when requesting a new user login to the ServiceNow Desk. Providing the following information will expedite the user creation process. Once the user account is created, the user will receive an email from JASCI for password setup.
Team Member ID - SEKO Alias ID
First Name - Legal first name
Last Name - Legal last name
Address Line - Primary facility (fulfillment center) the user reports to
City
Country Code
State
Zip Code
Work Email - The SEKO email address, refrain from using personal email addresses.
Department - System departments: Corporate/IT, Inbound, Inventory Control, Outbound, Returns
Profile Assignments - The menu options a user will need access to.
Start Date - Anticipated start date of user.
Company/ies - The client accounts the user will need access to.
Fulfilment Centers - The fulfilment center(s) the user will need access to.
Profile Assignments
When requesting a new user for JASCI software you will need to provide the profile assignment(s) for the user needs access to. The chart below contains profiles assignments that can be assigned to JASCI software users. Review our Profile Assignments page, for more details on what a specific profile assignment allows a user access to.
Menu Type | App. | Description Short | Description Long | Profile Name | Authorities | Dep. |
Mobile | WMS | Inbound | Receiving, Returns, Putaway, OS&D | Inbound MH I | None |
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Mobile | WMS | Inbound | Receiving, Returns, Putaway, OS&D | Inbound MH II |
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Mobile | WMS | Outbound | Pick, Pack, Load, Ship | Outbound MH I | None |
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Mobile | WMS | Outbound | Pick, Pack, Load, Ship | Outbound MH II |
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Mobile | WMS | Inventory Control | Cycle Count | |||
Mobile | WMS | Customer Service Rep. |
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Mobile | WMS | Warehouse Supervisor |
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Mobile | WMS | Warehouse Manager |
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Fullscreen | WMS | Inventory Control | ||||
Fullscreen | WMS | Customer Service Rep. |
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Fullscreen | WMS | Warehouse Supervisor |
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Fullscreen | WMS | Warehouse Manager |
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| View, download or print the ‘User Creation/Settings’ SOP. | Document last reviewed and updated 01/1012/2023 |