Page Comparison

1.

PRE-

SALES: Guides & SOP’s

1. Rate Tools

2. Marketing & Product Materials

3. Ideal Customer Profiles

4. Pre-Sales Guide

5. Product Packs & Information

6. SEKO eCommerce Onboarding Workflow

2.

ONBOARDING: Required

Documentation

1. Contracts(MSA,LOI’s,T&C’s)

2. US Credit Applications

3. Known Shipper Status Check

4. Payment & ACH Instructions

5. Client Onboarding Form

6. Mutual NDA(MNDA)

7. Copy of Rate Card & Signed MSA SEKO eCommerce Onboarding WorkFlow & SOP

3.

GO-

LIVE: Once client has signed, we need to supply

1. CX Links

2. Omni Help Desk

3. Integration Requirements

4. Link to Retailer Support Center

5. Intended “Go-Live” Date

4.

HYPERCARE