Page Comparison

New retailer to Seko

1. Loop will send an email to Seko Sales (Sales.AUNZ@sekologistics.com) introducing the clientSales team introduce the client to the Seko team, who will allocate an account manager

2. The Seko AM will engage with the client

3. Loop will send client the Loop on-boarding form
   https://zfrmz.com/G3SkIjW9RIsg7SYQJaI2

4. Account Manager will send the client the on-boarding documents to complete

5. The on boarding team will set up clients accounts in OmniParcel, OmniReturns and OmniRPS

   1. OmniReturns

      1. Do not add any email address as this will create a user account which Loop clients do not need

      2. hubs do not need to be added as they are creating labels via API

   2. OmniRPS

      1. This Tracking webhook URL needs to be set up. Without this, no credits will be issued to customers
         https://api.loopreturns.com/hook/v1/seko/update

6. The onboarding team will supply either the AM or Loop the:

   1. OmniReturns Key (OP Key)

   2. OmniRPS API key and retailer Name as entered in OmniRPS
      (Retailer name is used in the OmniRPS Return Upload API and must match exactly)

7. Loop to create a test label and test return (in production)

8. Seko to process connote number from test return in OmniRPS

9. Upon successful results of point 8 and 9, Seko and Loop confirm with each other integration is ready

10. Go live

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