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Name

Definition

Category

Region

Tutorial

Arrival Notice Guide

Requirements on proper data input to utilize the CargoWise Arrival Notice Document

Documentation

Global

Multi Container Delivery Orders

Requirements on proper data input to issue multi container delivery orders

Documentation

Global

Client Invoice Document Packs

Job Costing & Billing

Name

Definition

Category

Region

Job Management

Financial requirements for billing, usage of job status, profit & loss reason codes, revenue recognition, etc

File Management

Global

Global Charge Codes

List of Required Global Charge codes utilized for billing

Costing & Billing

Global

Auto Rating

Required process for auto rating client revenue and roles & responsibility for the Global Shared Service Center (GSSC)

Billing

Global

Auto Costing

Required process for auto costing agent & carrier costs and roles & responsibility for the Global Shared Service Center (GSSC)

Costing

Global

Consol Costing

Guide on how to enter and post cost from the consol level

Costing

Air Export Cass Airline Costing

Required process for roles and responsibility when accruing cost for CASS airlines

Costing

USA

Batch & Periodic Invoicing Set Up

Guide on how to set up special batch and periodic invoicing within a client organization

Billing

Global

Wips & Accruals

Required process for entering & posting wips and accruals

Costing & Billing

Global

Currency Converter & Best Practices

Guide on how to utilize foreign currency exchange rates and posting

Costing & Billing

Global

Specialty Job Costing

Guide on special requirements for specific carriers on posting costs

Costing

USA

Reversing AP or AR Invoices

INTL Agent Operating Procedures

...

Name

Definition

Category

Region

Magaya

External platform for SEKO air and ocean rate contracts for pricing and FMC filing

Rate Management

Global

Project 44

External platform for Ocean tracking with predictive analysis and carrier analytics

Track & Trace

Global

Organizations/Master Data Management

Name

Definition

Category

Region

Organization Set up

Link to portal to create or update new organizations (MDM Team)

Global

Organization Maintenance

Required definitions for the different roles and responsibilities that organizations have within a job, best practices on organization setup to auto default data into files

Global

...

Local Accounting Contacts/Processes

Name

Definition

USA Accounts Payable and Receivables

EMEA Accounts Payables and Receivables

APAC Accounts Payables & Receivables

Reporting

Name

Definition

...

Additional Support

Name

Definition

...

Ocean Product Support

Name

Definition

...

USA

EMEA

APAC

Air Product Support

Name

Definition

USA

EMEA

APAC