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Name

Definition

Region

Last Updated

Operations Control Dashboard Metrics

List of KPIs and Targets for Operational & Billing Excellence

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File Registration

Name

Definition

Region

Last Updated

CargoWise Job File Registration

Requirements on how to register shipments and consols, data requirements, process documents, operations requirements, etc.

Global

CargoWise International Parcel File Registration

Requirements on how to register International Parcel

Global

CargoWise Contract Logistics File Registration

Requirements on how to register Contract Logistics files

Global

BCN Guide

Requirements on how to properly register buyers consol shipments and issuing a master lead operational billing file

Global

Container Milestone Management

Requirements for container milestones, management, & reporting

Global

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Name

Definition

Region

Last Updated

INTL Forwarder Agent Selection

Guide on how to identify exclusive agents, non exclusive, etc

Global

Operating Procedures for Non Asia Pacific Agents

Roles & responsibilities for Operational workflow & timeline for FMC filing, SEKO House Bill Issuance, AMS, ISF, Pre-Alert, etc for SEKO INTL Agents oustide of the Asia Pacific Region

USA

Operational Procedures for the Asia Pacific Data Global Shared Service Center (DSC)

Roles & responsibilities for Operational workflow & timeline for FMC filing, SEKO House Bill Issuance, AMS, ISF, Pre-Alert, etc for SEKO INTL Agents within the Asia Pacific Region

Global

Operational Procedures for Germany Agent Hermes

Guide on how the automatic EDI Interface works to send outbound pre-alerts to Hermes

Global?

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