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Name

Definition

Region

Last Updated

Operations Control Dashboard Metrics

List of KPIs and Targets for Operational & Billing Excellence

January 2, 2024

File Registration

Name

Definition

Region

Last Updated

CargoWise File Registration

Requirements on how to register shipments and consols, data requirements, process documents, operations requirements, etc.

Global

January 2, 2024

CargoWise International Parcel File Registration

Requirements on how to register International Parcel

Global

January 2, 2024

CargoWise Contract Logistics File Registration

Requirements on how to register Contract Logistics files

GlobalBCN Guide

January 2, 2024

BCN Guide

Requirements on how to properly register buyers consol shipments and issuing a master lead operational billing file

Global

Container Milestone Management

Requirements for container milestones, management, & reporting

GlobalJanuary 2, 2024

Job Costing & Billing

Name

Definition

Region

Last Updated

File Management

Financial requirements for billing, usage of job status, profit & loss reason codes, revenue recognition, etc

Global

January 2, 2024

Intercompany Invoicing

List of Required Global Charge codes utilized for billing

Global

January 2, 2024

Auto Rating and Auto Costing

Required process for auto rating client revenue and roles & responsibility for the Global Shared Service Center (GSSC)

Global

Auto Costing

Required process for auto costing agent & carrier costs and roles & responsibility for the Global Shared Service Center (GSSC)

GlobalJanuary 2, 2024

Consol Costing

Guide on how to enter and post cost from the consol level

Global

January 2, 2024

Air Export Cass Airline Costing

Required process for roles and responsibility when accruing cost for CASS airlines

USA

January 2, 2024

Batch & Periodic Invoicing Set Up

Guide on how to set up special batch and periodic invoicing within a client organization

Global

January 2, 2024

Currency Converter & Best Practices

Guide on how to utilize foreign currency exchange rates and posting

Global

January 2, 2024

Specialty Job Costing

Guide on special requirements for specific carriers on posting costs

USA

January 2, 2024

Global Charge Codes - USA Commission Structure

List of new global charge codes and commission percentage applicable for USA Commissions

USA

January 2, 2024

INTL Agent Operating Procedures

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