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  • Click “Request Cancellation” Button

  • Select Cancellation Reason from the dropdown

  • Click SUBMIT button

  • Click OK to confirm

Automatic Notification will be sent to Origin/Branch once Request for cancellation is submitted.

Email Subject is “Booking Cancellation Request

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2. Download or Print Booking Form

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all MANDATORY fields will have a red Asterixis *

The toolbar on the Header Section shows your progress:

  • Green checkmark (): This means you've finished that section.

  • Exclamation point (!): This means you're currently working on that section.

  • Red X (X): This means you still need to complete that section.

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  1. Add Booking Information - Complete the fields especially the ones with mark *Required.

    • Consignee: Select the final recipient of the shipment.

    • Supplier/Factory: Default Supplier will appear but for Multiple Factories, Select the supplier/factory responsible for the shipment in the dropdown.

    • Booking Type: Choose the appropriate booking type (e.g., CFS Load, Vendor Load)

    • Branch: Select the SEKO local office handling the shipment.

    • Cargo Collection: Choose if Agent Collects or Vendor will deliver the cargo

    • Transport Mode: Choose the mode of transport (Air, Ocean, or Road)

    • HBL Release Type: Select the appropriate release type for the House Bill of Lading

    • Incoterms: Default is FOB but Select from the dropdown if using different Shipping Terms

    • Incoterms Location: Type location of Shipping Terms (e.g. FOB Hongkong)

    • Place of Receipt & Final Destination: Select the Place of receipt and Final destination of the shipment/ Transport Locations (These can also be updated by the Origin team)

    • Ports: Select the Origin and Discharge Ports

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  1. Save and Proceed:

    • Once all required fields are filled, Green checkmark () will show on the Booking Form header to confirm you have completed the Section required details.

    • Click "Save” then click “Next" to move to the next section.

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  1. Shipment Details: Complete the fields especially the ones with mark *Required.

  • Cargo Ready Date: Enter the expected departure date from the vendor's warehouse or factory.

  • Target Handover Date: Enter the expected handover date to the carrier or CFS.

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  • Once all required fields are filled, Green checkmark () will show on the section header to confirm you have completed the required details.

  • click "Save” button then click “Next" button to move to the next section.

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  • Use Search Panel to filter specific Bookings or use Header column to Filter.

  • Cancellation Requests are sent to Origin Agent for confirmation.

  • Shows Cancelled Booking (Confirmed by Origin Agent) on another Tab

Automatic Notification will be sent to Vendor/Supplier (email stated in the booking) when the Origin Agent approves/rejects the booking cancellation request

Email Subject is “Booking Cancellation Confirmation

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