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User Access Type
Basic Access- Task Tile “Deliveries To Book” only
Full Access- All Task Tiles
Deliveries To Book
Shows List of Shipments at ‘Confirm on Board’ state/status ready for Delivery Booking.
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Destination Agent can accept or reject the delivery booking.
If Destination rejected the booking, this container will go to Task tile "Deliveries To Reschedule" (for both Client and Destination Portals)
If Destination accepted the booking, this container will go to Task tile "Planned Deliveries" (for both Client and Destination Portals)
Destination Agent User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery To Confirm” once Client booked a delivery.
Client User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Confirmed” once Destination Agent confirmed the delivery.
Client User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Confirmation Declined” once Destination Agent rejected the delivery.
Planned Deliveries
After the destination agent reviewed the created booking details and Accepted/Confirmed,
deliveries will show on this Task Tile. This is where user can View and Print delivery details, and also Amend and Cancel Deliveries.
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To confirm amendment made by customer/client, Click check box against the container you wish to confirmed changes.
Click Accept Delivery should you wish to confirm customer amendments.
Click Reject Delivery should you wish not to confirm changes
Destination Agent User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Planned Amended”.
If Destination Agent confirmed Amendment, Client will receive a system generated email with a subject “Delivery Amend Confirmed”.
If Destination Agent declined Amendment, Client will receive a system generated email with a subject “Delivery Amend Declined”.
Accepted Deliveries will fall into both customer and destination Task Tile "Planned Deliveries" and Destination Task tile "Deliveries require POD and Customs"
Rejected Deliveries will return to the Task Tile "Deliveries to Reschedule"
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Deliveries Require Cancel Confirmation
This Task TiIe will show list of Cancelled Booking details from Planned Deliveries Task Tile and Request from Client that needs confirmation.
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Click confirm cancel button to proceed, it will requires the user to Add notes or reason for cancellation.
Destination Agent User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Planned Cancelled” from Client
If Destination Agent confirmed Cancellation, Client will receive a system generated email with a subject “Delivery Cancel Confirmed”.
Deliveries Require POD & Customs
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