...
After the destination agent reviewed the booking details but REJECTED, deliveries will show on this Task Tile.
...
To Reschedule Deliveries
On the Dashboard, click "Deliveries To Reschedule" Task Tile
You will be directed to the To Reschedule screen
...
Deliveries Require Amend Confirmation
This Task TiIe will show list of Amended Delivery Booking details from Planned Deliveries Task Tile Client and needs confirmation.
...
To
...
Click Accept Delivery to confirm customer amendments.
...
Confirm Amendment
Click the Task Tile to show the require confirmation screen
...
Click Amend icon
...
Check Booking Date and details.
Click “Accept Delivery” button then OK to confirm changes.
Click “Reject Delivery” button and Type Reason on “Notes” to decline changes.
Destination Agent User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Planned Amended” from the Client.
If Destination Agent confirmed Amendment, Client will receive a system generated email with a subject “Delivery Amend Confirmed”.
If Destination Agent declined Amendment, Client will receive a system generated email with a subject “Delivery Amend Declined”.
...
This Task TiIe will show list of Cancelled Booking Request from Client that needs confirmation.
...
To Confirm Cancellation
Click
...
the Task Tile to show the require confirmation screen
...
Click Cancel icon
...
Type Reason on “Notes”
Click “Confirm Cancel” button then OK to confirm cancellation
Destination Agent User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Planned Cancelled” from Client
If Destination Agent confirmed Cancellation, Client will receive a system generated email with a subject “Delivery Cancel Confirmed”.
Canceled Deliveries will return to the Task Tile "Deliveries to Reschedule"
Deliveries Require POD & Customs
This will show all Accepted/Confirmed Container bookings to add POD and Customs Clearance Dates.
...
Click Calendar icon
on the Tool GridAdd Customs Clear and POD Date and Time (required)
Add Client Ref and Notes (optional)
Click “Submit” button
...
Once the POD and Customs details has been submitted, the Shipment state/status will be tagged as “Delivered”.