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User Access Type
Basic Access- Task Tile “Deliveries To Book” only
Full Access- All Task Tiles
Deliveries To Book
Shows List of Shipments at ‘Confirm on Board’ state/status and ready for Delivery Booking.
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Tick a check box against the container you wish to book for delivery.
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To Book Deliveries
On the Dashboard, click “Deliveries To Book” Task Tile
You will be directed to the “To Book” screen
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Use search Panel to filter deliveries. Type or select 1 or more criteria in the search fields e.g. vessel name, transport mode ETA From/To, container number,
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client, country of destination.
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User can export this page just click the encircled icon.
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User can expand the plus icon to view what are the line items included in the container and can collapse the plus icon to hide the line items.
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Click BOOK button to show Confirm Booking screen
Click BOOK icon beside the container number to show Booking details screen
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Fill up all mandatory
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fields with required information
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which are ‘Delivery Ref’ & Booking Date/Time. Overflow DC/DC Address and Notes are optional, can be added/edited after booking.
Click BOOK button to complete the action.
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Created Delivery Booking from this Task tile (“Deliveries To Book”) will be sent to "Planned Deliveries" and Deliveries Require POD and Customs” Task tiles.
Deliveries Require Confirmation
Created container Delivery booking (created from both from Client & Destination Portaluser) will be sent to Task tile “Deliveries Require Confirmation” for Approval.
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To Approve/Confirm Booked Deliveries
On the Dashboard, click "Deliveries require Confirmation" Task Tile
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Tick a check box against the container you want to confirm and click confirm. Should you you wish to view or print the booking details click the view grid icon beside the check box (please refer screen shot below for the sample of booking details and printed page)
After clicking the confirm button, below page will display.
User can put notes in the free typing text box. This notes will appear on the booking details should the user view the container booking detail page.
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You will be directed to the Confirmation screen
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Click confirm icon to show Delivery details where you can Accept or Reject Delivery Booking.
Click corresponding button “Accept Delivery” or “Reject Delivery”
Add Seko Origin Office Ref (SRef) to Accept Delivery (only required if there is a SRef in the Shipment details)
Add Notes to Reject Delivery
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Destination Agent can accept or reject the delivery booking.
If Destination rejected the booking, this container will go to Task tile "Deliveries To Reschedule" (for both Client and Destination Portals)
If Destination accepted the booking, this container will go to Task tile "Planned Deliveries" (for both Client and Destination Portals)
This is the print result when you click the print button of booking detail page.
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Planned Deliveries
After the destination agent reviewed the created booking details and Accepted/Confirmed,
it will show on Customer and Destination user tiles "Planned Deliveries".
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Click Planned Deliveries Tile to show below screen:
It will show all Confirmed Container bookings and Rescheduled Bookings. Allows user to Print, Amend or Cancel Booking details.
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Info |
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Deliveries To Reschedule
Destination Agent User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery To Confirm” once Client booked a delivery.
Client User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Confirmed” once Destination Agent confirmed the delivery.
Client User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Confirmation Declined” once Destination Agent rejected the delivery.
Planned Deliveries
Deliveries will show on this Task Tile when:
Destination Agent user Created a Delivery Booking
Delivery Booking created by Client is Accepted/Confirmed
Delivery Booking has been Rescheduled
Planned Deliveries Task Tile is where user can View and Print delivery details, and also Amend and Cancel Deliveries.
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Info |
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Icons on the Tool Grid |
To Amend Booked Deliveries
Click Amend icon on the Tool Grid
Add new Booking Date and Time
Click “Amend Delivery” button
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To Cancel Booked Deliveries
Click Cancel icon on the Tool Grid
Add Notes
Click “Cancel Delivery” button
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Amended Deliveries will stay in the Task Tiles "Planned Deliveries" and "Deliveries require POD and Customs"
Cancelled Deliveries will fall to the Task Tile "Deliveries to Reschedule"
Deliveries To Reschedule
After the destination agent reviewed the created booking details but REJECTED,
it deliveries will show on Customer and Destination user tiles "Deliveries To Reschedule".
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this Task Tile.
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To Reschedule Deliveries
On the Dashboard, click "Deliveries To Reschedule"
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Select Container Number by clicking the check box on its left
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Click BOOK button
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Task Tile
You will be directed to the To Reschedule screen
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Click Calendar icon on the Tool Grid
Add Customs Clear and POD Date and Time (required)
Add Client Ref and Notes (optional)
Click “Book” button
Rescheduled delivery booking container will fall into:
Customer and Destination tiles "Planned Deliveries” Deliveries” - where the two users still has a chance to Amend or Cancel delivery booking.
Destination tiles “ Deliveries require POD and Customs”- where destination user can now add POD and customs details after completing this task Container status will mark as Delivered.
Deliveries Require Amend Confirmation
This Task TiIe will show list of Amended Delivery Booking details from Planned Deliveries Task Tile Client and needs confirmation.
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To confirm amendment made by customer jsut tick check box against the container you wish to confirmed chnages.
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Below page will prompt to user once amend button is clicked.
Click Accept Delivery should you wish to confirm customer amendments.
Click Reject Delivery should you wish not to confirm changes
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Accept or Reject Amendment
Click the Task Tile to show the require confirmation screen
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Click Amend icon
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Check Booking Date and details.
Click “Accept Delivery” button then OK to confirm changes.
Click “Reject Delivery” button and Type Reason on “Notes” to decline changes.
Destination Agent User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Planned Amended” from the Client.
If Destination Agent confirmed Amendment, Client will receive a system generated email with a subject “Delivery Amend Confirmed”.
If Destination Agent declined Amendment, Client will receive a system generated email with a subject “Delivery Amend Declined”.
Accepted Deliveries will fall into both customer and destination Task Tile "Planned Deliveries" and Destination Task tile "Deliveries require POD and Customs"
Rejected Deliveries will return to the Task Tile "Deliveries to Reschedule"
Deliveries Require Cancel Confirmation
This Task TiIe will show list of Cancelled Booking details from Planned Deliveries Task Tile and needs confirmation.
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Click confirm cancel button to proceed, note that it will requires a user to put a notes.
Request from Client that needs confirmation.
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To Confirm Cancellation
Click the Task Tile to show the require confirmation screen
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Click Cancel icon
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Type Reason on “Notes”
Click “Confirm Cancel” button then OK to confirm cancellation
Destination Agent User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Planned Cancelled” from Client
If Destination Agent confirmed Cancellation, Client will receive a system generated email with a subject “Delivery Cancel Confirmed”.
Canceled Deliveries will return to the Task Tile "Deliveries to Reschedule"
Deliveries Require POD & Customs
This will show all Accepted/Confirmed Container bookings
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to add POD and Customs
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User can filter results just add criteria on the fields
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Tick checkbox against the container should you wist to POD and customs
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Click POD and Customs button to proceed the process
Add customs Clear date
Add POD date
Click Submit to complete this task
Clearance Dates.
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On the Dashboard, click "Deliveries Require POD & Customs" Task Tile
You will be directed to the below screen. It will show all Confirmed Container bookings and Rescheduled Bookings. Allows user to Print, Amend or Cancel Booking details.
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To add POD and Customs Dates:
Click Calendar icon on the Tool Grid
Add Customs Clear and POD Date and Time (required)
Add Client Ref and Notes (optional)
Click “Submit” button
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Once the POD and Customs details has been submitted, the Shipment state/status will be tagged as “Delivered”.