Page Comparison

Requesting User Access

The following must be provided when requesting a new user login to the ServiceNow Desk. Providing the following information will expedite the user creation process. Once the user account is created, the user will receive an email from JASCI for password setup.

• Team Member ID - SEKO Alias ID

• First Name - Legal first name

• Last Name - Legal last name

Address Line - Primary facility (fulfillment center) the user reports to

City

Country Code

State

Zip Code

• Work Email -

• SEKO email address, if possible, refrain from using personal email addresses.

Department - System departments: Corporate/IT, Inbound, Inventory Control, Outbound, Returns

• Role - The menu options a user will need access to.

Start Date - Anticipated start date of user.

Company/ies - The client accounts the user will need access to.

Fulfilment Centers - The fulfilment center(s) the user will need access to.

User Creation and Settings

The following is a standardized guide that should be followed when creating or modifying a JASCI user account.

Step 1: Open Team Member Lookup  

Team Member Lookup allows an admin to create a new user account or lookup an existing user to modify/terminate the users account.  

On the navigation bar select Admin > TeamMember > Team Member Maint  

Step 2: Create a New User/Modify Existing Account

To create a new user, click the “New” button.

To modify an existing account, enter the team member ID/name or click the “Display All” button, this will generate a list of all users.

Step 3: Create/Modify User Information

The following information must be entered when creating a new user and can be modified later. The information will be provided by the station manager who is requesting user access.

Team Member ID - SEKO Alias ID

First Name - Legal first name

Last Name - Legal last name

Address Line - Primary facility (fulfillment center) the user reports to

City

Country Code

State

Zip Code

Work Email - The SEKO email address, refrain from using personal email addresses.

Department - System departments: Corporate/IT, Inbound, Inventory Control, Outbound, Returns

Language

Start Date - Anticipated start date of user.

• Review the ‘User Menu Profiles & Menu Options' chart to select a role.

• Client(s) - The client accounts the user will need access to.

• Fulfilment Centers - The fulfilment center(s) the user will need access to.