Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Table of Contents
minLevel1
maxLevel6
outlinefalse
styledefault
typelist
printabletrue

User Access Type

  1. Basic Access- Task Tile “Deliveries To Book” only

  2. Full Access- All Task Tiles

Deliveries To Book

Shows List of Shipments for Delivery Booking at ‘Confirm on Board’ state/status ready for Delivery Booking.

...

To Book Deliveries

  1. On the Dashboard, click “Deliveries To Book” Task Tile

  2. You will be directed to the “To Book” screen

...

  1. Use search Panel to filter deliveries. Type or select 1 or more criteria in the search fields e.g. vessel name, transport mode ETA From/To, container number, client, country of destination.

  2. Click BOOK icon image-20250122-142229.png beside the container number to show Booking details screen

...

  1. Fill up all mandatory fields with required information (which are ‘Delivery Ref’ & Booking Date/Time). Overflow DC/DC Address and Notes are optional, can be added/edited after booking.

  2. Click BOOK button to complete the action. 

Created Delivery Booking from this Task tile (“Deliveries To Book”) will be sent to "Planned Deliveries" and Deliveries Require POD and Customs” Task tiles.

Deliveries Require Confirmation

Created container Delivery booking (created from ether Client & Destination Portaluser) will be sent to Task tile “Deliveries Require Confirmation” for Approval.

...

To Approve/Confirm Booked Deliveries

  1. On the Dashboard, click "Deliveries require Confirmation"

...

Tick a check box against the container you want to confirm and click confirm.  Should you you wish to view or print the booking details click the view grid icon beside the check box (please refer screen shot below for the sample of booking details and printed page)

...

After clicking the confirm button, below page will display.

...

User can put notes in the free typing text box.  This notes will appear on the booking details should the user view the container booking detail page.

Image Removed

...

  1. Task Tile

  2. You will be directed to the Confirmation screen

...

  1. Click confirm icon image-20250123-123410.pngImage Added to show Delivery details where you can Accept or Reject Delivery Booking.

  2. Click corresponding button “Accept Delivery” or “Reject Delivery”

  • Add Seko Origin Office Ref (SRef) to Accept Delivery (only required if there is a SRef in the Shipment details)

  • Add Notes to Reject Delivery

...

Destination Agent can accept or reject the delivery booking. 

  • If Destination rejected the booking, this container will go to Task tile "Deliveries To Reschedule" (for both Client and Destination Portals)

  • If Destination accepted the booking, this container will go to Task tile "Planned Deliveries" (for both Client and Destination Portals)

This is the print result when you click the print button of booking detail page.

...

Planned Deliveries

After the destination agent reviewed the created booking details and Accepted/Confirmed,
it will show on Customer and Destination user tiles "Planned Deliveries".

...

Click Planned Deliveries Tile to show below screen:

It will show all Confirmed Container bookings and Rescheduled Bookings. Allows user to Print, Amend or Cancel Booking details.

...

  • Destination Agent User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery To Confirm” once Client booked a delivery.

  • Client User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Confirmed” once Destination Agent confirmed the delivery.

  • Client User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Confirmation Declined” once Destination Agent rejected the delivery.

Planned Deliveries

Deliveries will show on this Task Tile when:

  1. Destination Agent user Created a Delivery Booking

  2. Delivery Booking created by Client is Accepted/Confirmed

  3. Delivery Booking has been Rescheduled

Planned Deliveries Task Tile is where user can View and Print delivery details, and also Amend and Cancel Deliveries.

...

Info

Icons on the Tool Grid

Image Added

To Amend Booked Deliveries

  1. Click Amend icon on the Tool Grid

  2. Add new Booking Date and Time

  3. Click “Amend Delivery” button

...

To Cancel Booked Deliveries

  1. Click Cancel icon on the Tool Grid

  2. Add Notes

  3. Click “Cancel Delivery” button

...

Amended Deliveries will stay in the Task Tiles "Planned Deliveries" and "Deliveries require POD and Customs"

Cancelled Deliveries will fall to the Task Tile "Deliveries to Reschedule"

Deliveries To Reschedule

After the destination agent reviewed the created booking details but REJECTED,
it deliveries will show on Customer and Destination user tiles "Deliveries To Reschedule".

...

this Task Tile.

...

To Reschedule Deliveries

  1. On the Dashboard, click "Deliveries To Reschedule"

...

Select Container Number by clicking the check box on its left

...

Click BOOK button

...

  1. Task Tile

  2. You will be directed to the To Reschedule screen

...

  1. Click Calendar icon image-20250128-081300.pngImage Added on the Tool Grid

  2. Add Customs Clear and POD Date and Time (required)

  3. Add Client Ref and Notes (optional)

  4. Click “Book” button

Rescheduled delivery booking container will fall into:

  1. Customer and Destination tiles "Planned Deliveries” Deliveries- where the two users still has a chance to Amend or Cancel delivery booking.

  2. Destination tiles Deliveries require POD and Customs- where destination user can now add POD and customs details after completing this task Container status will mark as Delivered.

Deliveries Require Amend Confirmation

This Task TiIe will show list of Amended Delivery Booking details from Planned Deliveries Task Tile Client and needs confirmation.

...

  • To confirm amendment made by customer jsut tick check box against the container you wish to confirmed chnages.

...

  • Below page will prompt to user once amend button is clicked.

  • Click Accept Delivery should you wish to confirm customer amendments.

  • Click Reject Delivery should you wish not to confirm changes

...

...

Accept or Reject Amendment

  1. Click the Task Tile to show the require confirmation screen

...

  1. Click Amend icon image-20250129-113047.pngImage Added

...

  1. Check Booking Date and details.

  2. Click “Accept Delivery” button then OK to confirm changes.

Click “Reject Delivery” button and Type Reason on “Notes” to decline changes.

  • Destination Agent User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Planned Amended” from the Client.

  • If Destination Agent confirmed Amendment, Client will receive a system generated email with a subject “Delivery Amend Confirmed”.

  • If Destination Agent declined Amendment, Client will receive a system generated email with a subject “Delivery Amend Declined”.

Accepted Deliveries will fall into both customer and destination Task Tile "Planned Deliveries" and Destination Task tile "Deliveries require POD and Customs"

Rejected Deliveries will return to the Task Tile "Deliveries to Reschedule"

Deliveries Require Cancel Confirmation

This Task TiIe will show list of Cancelled Booking details from Planned Deliveries Task Tile and needs confirmation.

...

  • Click confirm cancel button to proceed, note that it will requires a user to put a notes.

Image RemovedRequest from Client that needs confirmation.

...

To Confirm Cancellation

  1. Click the Task Tile to show the require confirmation screen

...

  1. Click Cancel icon image-20250129-114552.pngImage Added

...

  1. Type Reason on “Notes”

  2. Click “Confirm Cancel” button then OK to confirm cancellation

  • Destination Agent User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Planned Cancelled” from Client

  • If Destination Agent confirmed Cancellation, Client will receive a system generated email with a subject “Delivery Cancel Confirmed”.

Canceled Deliveries will return to the Task Tile "Deliveries to Reschedule"

Deliveries Require POD & Customs

This will show all Accepted/Confirmed Container bookings

...

to add POD and Customs

...

User can filter results just add criteria on the fields

...

Tick checkbox against the container should you wist to POD and customs

...

Click POD and Customs button to proceed the process

Image Removed

  • Add customs Clear date

  • Add POD date

  • Click Submit to complete this task

Image RemovedClearance Dates.

...

  1. On the Dashboard, click "Deliveries Require POD & Customs" Task Tile

  2. You will be directed to the below screen. It will show all Confirmed Container bookings and Rescheduled Bookings. Allows user to Print, Amend or Cancel Booking details.

...

To add POD and Customs Dates:

  1. Click Calendar icon image-20250128-081300.pngImage Added on the Tool Grid

  2. Add Customs Clear and POD Date and Time (required)

  3. Add Client Ref and Notes (optional)

  4. Click “Submit” button

...

Once the POD and Customs details has been submitted, the Shipment state/status will be tagged as “Delivered”.