Versions Compared

Old Version 26

changes.mady.by.user Jennifer Hogue

Saved on

compared with

New Version Current

changes.mady.by.user Leyda Telles

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Welcome to the Contract Logistics Technology Page

Applications and technology we support…

Warehouse Management Systems

Integration Middleware

Other Technology

Image ModifiedImage ModifiedImage Modified
Image Removed

Image Added

Image Removed

Image Added

Image RemovedImage Added

Image RemovedImage Added

Our Support Process

Need support or have a great idea? Follow me… ➡️

  • Is it related to SEKO 360? If Yes, go ⬇️ If No, go ➡️

Then what happens?

We review all Service Now tickets, here’s what happens next… ➡️

  • Is development required to resolve the ticket? If Yes, go ⬇️ If No, go ➡️

🛠️ We work on your request and close the ticket when it’s done! 🌟

  • Need support or have a great idea? ➡️
  • Requests that require development are added to the Product Roadmap. Enhancements are reviewed by a Steering Committee and prioritized. ⬇️

  • We coordinate development with the provider and test it once development is complete. ➡️

(big grin) Once testing is complete, we announce our newest feature on the biweekly workshops!

Application Support

🌟

Information About our Tech

For JASCI & Extensiv Hub support please use the listed links.

Panel
panelIconId1f5a5
panelIcon:desktop:
panelIconText🖥️
bgColor#F4F5F7

JASCI Software: Announcements, Updates & Work Instructions

Panel
panelIconId1f5a5
panelIcon:desktop:
panelIconText🖥️
bgColor#F4F5F7

Extensiv Hub: Announcements, Updates & Work Instructions

Panel
panelIconId1f5b1
panelIcon:mouse_three_button:
panelIconText🖱️
bgColor#F4F5F7

WMS ServiceNow: Support, Request, User Access

Panel
panelIconId1f50d
panelIcon:mag:
panelIconText🔍
bgColor#FF8F73

Client On Boarding: Scope of Work Builder

Panel
panelIconId1f4cb
panelIcon:clipboard:
panelIconText📋
bgColor#FF8F73

Client On Boarding: User Acceptance Test Log

Panel
panelIconId1f4bb
panelIcon:computer:
panelIconText💻
bgColor#FF8F73

MySEKO Harmony: Sign in

Panel
panelIconId1f465
panelIcon:busts_in_silhouette:
panelIconText👥
bgColor#FF8F73

Trading Partners:

Panel
panelIconId1f5fa
panelIcon:map:
panelIconText🗺️
bgColor#FF8F73

Product Roadmap: View Status of Pending/Current Request

For SEKO 360 or Indigina related applications please use the listed links.

Panel
panelIconId1f5a5
panelIcon:desktop:
panelIconText🖥️
bgColor#F4F5F7

SEKO 360 Tech Page: Announcements, Updates & Work Instructions

Panel
panelIconId1f5b1
panelIcon:mouse_three_button:
panelIconText🖱️
bgColor#F4F5F7

Indigina Support Desk: Support, Request, User Access

Product Roadmap

Please submit development/enhancement request to our ServiceNow desk or view our Product Roadmap to view the timeline of all current/pending request.

Meet the Team

IT Application Support Team.

Roadmap Planner
maplinks
timelinetrue
source%7B%22title%22%3A%22Roadmap%20Planner%22%2C%22timeline%22%3A%7B%22startDate%22%3A%222023-04-01%2000%3A00%3A00%22%2C%22endDate%22%3A%222024-03-26%2000%3A00%3A00%22%2C%22displayOption%22%3A%22WEEK%22%7D%2C%22lanes%22%3A%5B%7B%22title%22%3A%22JASCI%20Software%22%2C%22color%22%3A%7B%22lane%22%3A%22%23d04437%22%2C%22bar%22%3A%22%23dc7369%22%2C%22text%22%3A%22%23ffffff%22%2C%22count%22%3A1%7D%2C%22bars%22%3A%5B%7B%22title%22%3A%22Functional%20Testing%20-%20ORD%22%2C%22description%22%3A%22This%20is%20the%20second%20bar.%22%2C%22startDate%22%3A%222023-04-10%2000%3A23%3A00%22%2C%22duration%22%3A1.0048346534653465%2C%22rowIndex%22%3A0%2C%22id%22%3A%22168dd270-b9c8-45f3-8f6b-6cdea8ed1c66%22%2C%22pageLink%22%3A%7B%7D%7D%2C%7B%22rowIndex%22%3A0%2C%22startDate%22%3A%222023-05-04%2012%3A48%3A43%22%2C%22id%22%3A%221eaaa364-1855-4c8c-8868-4496c3b43914%22%2C%22title%22%3A%22Prod.%20Environment%22%2C%22description%22%3A%22Production%20environment%20should%20be%20available.%22%2C%22duration%22%3A1.0048346534653465%2C%22pageLink%22%3A%7B%7D%7D%2C%7B%22rowIndex%22%3A1%2C%22startDate%22%3A%222023-05-04%2014%3A29%3A42%22%2C%22id%22%3A%2299467971-4a77-40a3-9d2b-40f58d720332%22%2C%22title%22%3A%22JASCI%20API%20Request%22%2C%22description%22%3A%2205.05.2023%22%2C%22duration%22%3A1%2C%22pageLink%22%3A%7B%7D%7D%5D%7D%2C%7B%22title%22%3A%22Extensiv%20Hub%22%2C%22color%22%3A%7B%22lane%22%3A%22%23f15c75%22%2C%22bar%22%3A%22%23f58598%22%2C%22text%22%3A%22%23ffffff%22%2C%22count%22%3A1%7D%2C%22bars%22%3A%5B%5D%7D%5D%2C%22markers%22%3A%5B%7B%22markerDate%22%3A%222023-07-02%2023%3A58%3A49%22%2C%22title%22%3A%22Q3%22%7D%2C%7B%22markerDate%22%3A%222023-10-02%2009%3A57%3A38%22%2C%22title%22%3A%22Q4%22%7D%5D%7D
pagelinks
titleRoadmap%20Planner
hash781dd1d6294bf6a2ff8547e45a5809bc

Profile Picture
User6163a51a2f6aed0068f5f098
Sizeextra large

Profile Picture
User62624221f70c3a006f1e73f9
Sizeextra large

Jennifer Hogue

Sr. Director, WMS

Leyda Telles

Project Coordinator